Does Redwood Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Redwood Credit Union employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Redwood Credit Union. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Redwood Credit Union?

81% of Redwood Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Redwood Credit Union 4.1 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Redwood Credit Union?

Member Service Representative (6) , Manager (4) , Bank Teller (3) , Loan Officer (3) , Management (3) , Member Service Associate (3) , Senior Member Service Representative (3) , Anonymous (2) , Back Office (2) , Marketing Data Analyst (2) , Member Relationship Specialist (2) , Member Service Center Representative (2) , Network Engineer (2) , Python Developer (2) , Vice President (2)

What are the pros of working at Redwood Credit Union according to real employee reviews?

"Great culture, community, and structure for new employees." ((in 14 reviews)); "Nice people to work with" ((in 10 reviews)); "Senior leadership are generally available for feedback from employees." ((in 7 reviews)); "Good benefits, holidays" ((in 7 reviews)); "Colleagues are friendly and truly care about community." ((in 4 reviews))

What are the cons of working at Redwood Credit Union according to real employee reviews?

"workers, management allows employees to work on the slower side." ((in 4 reviews)); "They pay could be better." ((in 3 reviews))

What are the top reviewed Redwood Credit Union locations?

Santa Rosa , Napa , San Francisco , Sonoma , New York , Rohnert Park , Sebastopol , Ukiah

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Redwood Credit Union

Redwood Credit Union reviews

4.2

81% would recommend to a friend

(115 total reviews)

Brett Martinez

81% approve of CEO

80% positive business outlook

Ratings by category

4.4

Culture & values

4.3

Compensation and benefits

4.2

Diversity & inclusion

4.1

Work/Life balance

4.1

Career opportunities

4.0

Senior management

Redwood Credit Union has an employee rating of 4.2 out of 5 stars, based on 115 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Redwood Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

115 reviews

3.0

Apr 5, 2025

None

Marketing data analyst

Recommend

CEO approval

Business Outlook

Pros

Good work environment and friendly people

Cons

Communication was lacking. Easy work

2.0

Mar 9, 2025

Drink the Kool- Aid

Consumer loan funder

Recommend

CEO approval

Business Outlook

Pros

Good benefits, holidays- just like any banking job

Cons

Cult-like culture in the organization All or nothing mentality- management does not want you to have a life outside of work and does not respect work life balance. Unobtainable goals set and constant micro managing of staff by supervisors. Virtually zero training- hands on- no training manuals or standards Highly toxic environment, employees unhappy and poorly compensated for their contributions and time given to the company. Mentality is quickly turning into a corporate giant bank- CEO and related VP’s trash talk other smaller local banks in the area. Thinks they are the “best” and so concerned with winning 1st in everything at the expense of the happiness of their employees. It’s great to be first, but make sure your employees are enjoying their time and doing okay. Many are concerned and stressed about losing their jobs monthly due to the unrealistic expectations. Lots of favoritism. If management decides they don’t like you, good luck.

Redwood Credit Union Response

Thank you for sharing your feedback. We’re sorry to hear that you felt unsupported during your time at RCU. We take pride in fostering a work environment focused on professional growth, building meaningful relations, and continuous learning. It’s concerning that your experience didn’t align with these values. We strive to ensure that all team members and leaders model our mission, vision and values and we understand in some cases, this may be perceived differently. Our CEO is committed to maintaining a respectful and professional work environment, both internally and within the industry. We value your feedback and will take it into consideration as we continue to improve.

5.0

Feb 8, 2025

Great Organization

Analyst

Recommend

CEO approval

Business Outlook

Pros

Great company, with good career growth opportunities. Practice what they preach.

Cons

Slow to adopt new technologies.

Viewing 16 - 18 of 115 Reviews

Jobs at Redwood Credit Union

Member Service Center Representative (Call Center)

Member Service Associate

Member Service Associate

Financial Assistance Representative I (Collections Representative)

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Redwood Credit Union

Redwood Credit Union reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

None

Drink the Kool- Aid

Great Organization

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