Does Reliance Matrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Reliance Matrix employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Reliance Matrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Reliance Matrix?

79% of Reliance Matrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reliance Matrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Reliance Matrix?

Claims Examiner (11) , Absence Management Specialist (9) , Client Manager (3) , Customer Service Representative (3) , Supervisor (3) , Account Manager (2) , Claims Examiner II (2) , Customer Care Representative (2) , Integrated Claims Examiner (2) , Manager (2) , Operations Manager (2) , Regional Client Manager (2) , Underwriter (2)

What are the pros of working at Reliance Matrix according to real employee reviews?

"People are great." ((in 8 reviews)); "Very kind and friendly management ." ((in 5 reviews)); "Great culture and work environment" ((in 5 reviews)); "Leadership is approachable and transparent, and there’s a real sense of purpose in the work we do." ((in 4 reviews)); "annual bonus and merit increase based performance" ((in 3 reviews))

What are the cons of working at Reliance Matrix according to real employee reviews?

"1) Lower pay" ((in 4 reviews)); "Work life balance not good" ((in 3 reviews)); "Horrible training" ((in 3 reviews))

What Reliance Matrix locations have received the highest employee ratings?

Philadelphia , Portland , Phoenix

Skip to content Skip to footer

Notifications

Reliance Matrix

Reliance Matrix reviews

3.9

79% would recommend to a friend

(85 total reviews)

Christopher Fazzini

90% approve of CEO

68% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Career opportunities

3.9

Culture & values

3.9

Compensation and benefits

3.7

Work/Life balance

3.6

Senior management

Reliance Matrix has an employee rating of 3.9 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reliance Matrix employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

85 reviews

4.0

Mar 27, 2026

Meh

Implementation project manager

Recommend

CEO approval

Business Outlook

Pros

Movement within the company is good.

Cons

Poor training all around. It’s a “try your best or find a new job” vibe.

4.0

Feb 26, 2026

Not a bad company to work for

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

The company he really does have good training and takes good care of their employees.

Cons

You’ll have to answer a high volume amount of calls per day. Deal with rude customers and possibly getting cussed out. Also have to deal with customers with loud and obnoxious background noise and can’t tell them to do anything with it.

Reliance Matrix Response

3mo

Thank you for taking the time to provide feedback. We appreciate you letting us know what is going on in regards to our workplace and culture. We take these reviews very seriously. If you would like to discuss any other feedback you may have, please email us at feedback@rsli.com.

5.0

Jan 16, 2026

Awesome Starting Internship

Actuary intern

Recommend

CEO approval

Business Outlook

Pros

1) Really nice people 2) Necessary resources

Cons

1) Lower pay 2) Not given much work

Reliance Matrix Response

3mo

Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share, please contact us at feedback@rsli.com!

Viewing 7 - 9 of 85 Reviews

Jobs at Reliance Matrix

Client Service Trainee Program

Sales Training and Readiness Program

Project Manager Lead IS

Client Implementation Manager