Remote reviews

3.4

59% would recommend to a friend

(612 total reviews)
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Job van der Voort

66% approve of CEO

57% positive business outlook

Remote has an employee rating of 3.4 out of 5 stars, based on 612 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Remote employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

612 reviews
1.0
Apr 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote working And good people

Cons

There are a lot of fake 5 star reviews here. While it can be a struggle to manage a sales org, I have never seen it done so poorly before. You might notice the reviews which provide in-depth detail are all very negative, while the vague 5 star reviews barely have more than 2 sentences. The negative reviews accuratly depict the reality of being a sales rep at Remote. There is zero transparency, consistency or anything remotely looking like a coherent strategy to succeed. The people making decisions have very little experience in SaaS or sales, which creates a toxic environment and extremely low morale. Most reps I spoke to feel the exact same but feel they might be safer with the devil they know. There's hope now that they're on the 3rd CRO in 5 months, that positive change might actually be coming. In my opinion, it's so broken there's no hope a new CRO will fix it. At a most basic level, they have made some very poor hiring choices in leadership, which has stalled the growth of the company to the point where they will never catch up with their competitors. This can be seen in all departments, not just sales. They also struggle with basic things (which is supposed to be the product) like compliance, payroll and support. If you want a terrible work/life balance and still not be able to achieve your quota, then this is the place for you. Also, the responses from Remote to the negative reviews are hilarious. They recommend reaching out to leadership, HR etc. to discuss concerns and feedback. I had the pleasure of doing this over the course of a few months and it went no where. Zero ownership, sales ledership blames compensation, who blames rev ops who blames shareholders? It's a joke. The reason they have zero transparency on how they're calculating quotas is because it's very difficult to tell a team that you've simply created a number out of thin air based on zero logic or data. They actually provided a session on his in early 2023 which made everything worse because they couldn't answer basic questions, so they won't be doing that again.

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Remote Response
2y
We're sorry to hear about your experience and appreciate the opportunity to address your concerns. While there are some inaccuracies in your review, we acknowledge that our sales organization has encountered some challenges and growing pains over the past year. We are committed to improving and evolving and appreciate your feedback. We believe that transparency is key to this process, and we will continue to seek ways to increase visibility and clarity across our teams.
2.0
Apr 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Did you notice how many positive reviews were posted within a few days of each other? hmmm... - Pay is decent if you hit or exceed quota. - Front line managers and majority of colleagues are kind and supportive - New sales leadership seems promising because they actually have sales experience (tbd if they'll have the fortitude to influence change - prior leaders did not) - No set working hours or expectations of 9-5 but sometimes very early or late meetings are necessary. - Work-life balance is very good

Cons

- As other reviews mention, the co-founder took over sales without any experience and made a messy mess. Hired new sales leaders right AFTER implementing big sweeping changes that nobody in sales liked. - Sales people have no voice and they make decisions in silos that drastically impact your quality of life and work. Recent decisions elude to a directive to significantly decrease sales compensation. - Heavy focus on transactional sales and new logos which is odd considering the sale is absolutely consultative in nature. - Benefits are expensive in the US. They improved after 2 years of complaining but are still not affordable for most. - Overall lack of trust and respect for sales means no permissions to do anything, even the smallest thing requires layers of approval which wastes time and impacts speed of support. - Navigating internal teams and getting answers to anything is an absolute nightmare. It'll drive you crazy and take up most of your time. - Most of the 2024 roadmap has been done already by main competitors - always behind.

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Remote Response
2y
Thank you for your candid feedback. We're optimistic about the new direction under our Chief Revenue Officer's leadership and are excited about the new momentum building within the Sales team. Your feedback is appreciated and we encourage you to continue the dialogue and share your ideas.
5.0
Apr 15, 2024

Fantastic Company

Recommend
CEO approval
Business Outlook

Pros

Remote working, autonomy, Care, Transparency,

Cons

The hypergrowth phase can be challenging in maintaining a healthy work-life balance

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Remote Response
2y
Thank you for your feedback and your valuable contribution to our company. We're glad you appreciate our flexibility and values. We acknowledge the challenges that come with rapid growth and are continually working to create an amazing experience for our global team.
Viewing 274 - 276 of 612 Reviews

Glassdoor has 795 Remote reviews submitted anonymously by Remote employees. Read employee reviews and ratings on Glassdoor to decide if Remote is right for you.