Does Rent-A-Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Rent-A-Center employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Rent-A-Center. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rent-A-Center?

36% of Rent-A-Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rent-A-Center 2.4 out of 5 for work life balance, 2.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Rent-A-Center?

Store Manager (442) , Assistant Manager (208) , Customer Account Representative (172) , Sales Manager (144) , Credit Manager (81) , District Manager (66) , Manager (64) , Account Manager (59) , Customer Service Representative (44) , Sales Associate (33) , Assistant Store Manager (32) , Lead Assistant Manager (32) , Assistant Sales Manager (25) , Delivery Specialist (18) , Sales Assistant Manager (18)

What are the pros of working at Rent-A-Center according to real employee reviews?

"Well the pay is good for someone who hasnt went to college and received a degree for anything." ((in 331 reviews)); "Good benefits and flexible with time off." ((in 180 reviews)); "The people are great and very talented." ((in 84 reviews)); "The money is good and helping customers is a plus." ((in 33 reviews)); "Competitive salary and ability to be promoted not based solely on seniority but more so work ethic and results also it's benefits" ((in 26 reviews))

What are the cons of working at Rent-A-Center according to real employee reviews?

"long hours at will company never good enough no matter how good of a job you do..." ((in 202 reviews)); "No work life balance you are expected to work EVERY Saturday and most of the time on your day off." ((in 173 reviews)); "Horrible Upper Management" ((in 120 reviews)); "Store Managers do nothing, DM's do nothing but look at numbers and call your store 15" ((in 66 reviews)); "Very long hours no matter what position you are hired for." ((in 60 reviews))

What are employees saying about Rent-A-Center layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rent-A-Center layoffs and their outlook for job security at Rent-A-Center in 2026.

What are the top reviewed Rent-A-Center locations?

Plano , New York , Dallas , Houston , Philadelphia , Chicago , Atlanta , San Antonio , Indianapolis , Detroit , Pittsburgh , Cincinnati , Columbus , Baltimore , Saint Louis , Miami , Charlotte , Nashville , Jacksonville , Orlando , Oklahoma City , Louisville , Toledo , Los Angeles , Bronx , Phoenix , Memphis , San Jose , Kansas City , Greensboro

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Rent-A-Center

Rent-A-Center reviews

2.8

36% would recommend to a friend

(2,522 total reviews)

Fahmi Karam

35% approve of CEO

30% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Career opportunities

3.1

Compensation and benefits

2.7

Senior management

2.6

Culture & values

2.4

Work/Life balance

Rent-A-Center has an employee rating of 2.8 out of 5 stars, based on 2,522 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rent-A-Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Oct 17, 2008

You can get paid, but you'll have no personal life.

Store manager

Recommend

CEO approval

Business Outlook

Pros

Pay & the ability to rise through the ranks. If you work hard and are dedicated, you can go as far as your talents will take you.

Cons

Time; there is not enough time to work at RAC and have a family also. In my experience, RAC wanted no liability for bending the rules, but it was implicitly encouraged so numbers were achieved. If numbers were achieved, you had no issues with your superiors; but if you missed the numbers, suddenly the rules applied to you and your crew. I always heard an emphasis on training and learning more, but in practice there was none available to the employees.

1.0

Sep 15, 2008

A diplorable, 'last-chance' company for the desperate...

Region manager

Recommend

CEO approval

Business Outlook

Pros

None. Only the desperate would consider this industry. 6 day workweeks and no time off begin your journey followed by long hours and constant beat-downs from management. Then comes the exciting part: attempting to collect past due balances on rental furniture given to the lowest of the low, in some of the most dangerous, third-world type nieghboorhoods you can imagine.

Cons

'Thugs' in management, high expectations, unsavory clientele, zero HR assistance, 6 day workweek, hostile environment, dirty conditions, dangerous nieghboorhoods where you chase payments or merchandise on a weekly basis, heavy lifting expected of all employees, unsavory co-workers who will steal anything, etc....

3.0

Aug 26, 2008

Great job, unrealistic expectations at times, poor upper management

Store manager

Recommend

CEO approval

Business Outlook

Pros

The pay is good for someone who doesn't have a lot of experience in the job market yet. Each day is different and can be a fun challenge.

Cons

Unless you like spending most of your waking hours at work, look elsewhere. Also, there is a mentality of "what have you done for me lately" when it comes to hitting their goals. If you don't match or beat them, even if you have for the previous 2 years, then you are a worthless person in their eyes. There's a lot of quick rewards available but they are even quicker to disown you.

Viewing 2518 - 2520 of 2,522 Reviews

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Jobs at Rent-A-Center