ResQ reviews

3.9

64% would recommend to a friend

(82 total reviews)

Kuljeev Singh

86% approve of CEO

58% positive business outlook

ResQ has an employee rating of 3.9 out of 5 stars, based on 82 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResQ employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

82 reviews
5.0
Nov 10, 2022
Recommend
CEO approval
Business Outlook

Pros

- ResQ is a true disruptor with extremely high potential to take off as a company, and the product-market fit is being proven more and more every day. ResQ has clear differentiators from any competition and is primed to over-take the status quo for restaurant r&m. It's exciting to be a part of, what is proving to be, a seismic shift in how restaurants are leveraging tech to streamline operations (and, in particular, repairs & maintenance) - Go -to-market approach is solidified, quota is attainable and the comp plan is structured to reward reps that put in the work. In my time with the company, there's never been a better set-up for reps to come in and start making money in the first 3 months. - A lot of freedom in the role with remote work. There is little to no micro-management and reps are trusted to manage their schedules and priorities in a way that works best for them to produce. - There are a lot of resources to leverage if you're not shy to use them. It's a small company and key people are really easy to access across departments in including our Sr. Management and Executive teams. - Phenomenal people at this company. Smart, diverse, driven and optimistic about the future of the company. - You can see the unlimited potential here. There will be tons of opportunities to expand roles and move into leadership roles as you succeed.

Cons

I know it's so common to say this about a sales role at a startup, but this role really does require a self-starter, disciplined approach to sales. You'll have to put in a lot of work and be creative in your prospecting to achieve results. Meetings won't book themselves here, so if you're looking for a cushy sales role this is not it.

1.0
Mar 20, 2024

Sinking Ship

Recommend
CEO approval
Business Outlook

Pros

Mid level managers for sales are very supportive and there to assist where there is help needed. Selling outside just a handful of territories

Cons

Upper level management is non existent when it comes to business needs in deal cycles Head of sales is nowhere to be found when the team needs support. Constant turnover

2.0
Apr 7, 2023
Recommend
CEO approval
Business Outlook

Pros

remote work, small company so everyone knows eachother. fun christmas party

Cons

well, this definitely is your classic series A start up. If you are looking to further your career in sales- stay far away from here. Very churn and burn atmosphere with low morale. if you don’t perform right off your ramp period you are let go immediately. would rather hire new people instead of investing in current talent. which makes for a revolving door of AES. expect absolutely 0 training, and little support from upper management besides them asking why you’re not hitting your outrageous quota each month. you are basically an SDR and an account executive in 1- unless you are a TRUE die hard sales person at heart who loves the hustle- this is an extremely tough role with very little job security and below average market pay.

avatar
ResQ Response
3y
Dear former ResQer, We appreciate your feedback and for sharing your experience working at ResQ. You are 100% correct, we are a 'series A start-up', and with every good company operating at a similar stage, comes constant testing, iterating, and perfecting through rigorous trial and error. At ResQ, we certainly do not shy away from making hard decisions to keep improving to be 1% better every day. If you were at ResQ over the last year, we have made several changes on the sales team including: - Establishing fair and competitive compensation bands based on market comparison with companies that are of similar sizes and stages - Uncapped commission structure to make earning potential unlimited for our team members - Clearly defined territories, ICP, sales messaging, and quotas for AEs - Implementing a SDR program to support our AEs in sourcing new opportunities - Promoting several internal AEs to new roles - Continuous hands-on in-field coaching and training of new sales team members With these changes, we've seen our AEs hitting, and in many cases overachieving on their quotas. Q1 2023 was the best quarter we've had. Many sales team members are making over their on-target earnings in any given month and with continuous improvements, we believe we are on the right path to pass our goals for 2023. Working at a Series A startup is never easy, it comes with its challenges and opportunities, and we are very clear about what to expect at ResQ (https://www.notion.so/getresq/Joining-ResQ-e32fcd0e5d4b4278b7f99e45004c0b2e) in the interview process, including clearly outlining 'Why ResQ might not be the right fit' (https://www.notion.so/getresq/Why-ResQ-might-not-be-a-fit-b35fdf94aef9406a87d7ddb218eafd6e). Working at an early-stage startup involves lots of hustle and dedication to be successful. We believe it does take superhuman type efforts and is often one of the most difficult, yet rewarding, things one can do. Thanks for sharing your feedback!
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Glassdoor has 89 ResQ reviews submitted anonymously by ResQ employees. Read employee reviews and ratings on Glassdoor to decide if ResQ is right for you.