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      Residence Inn

      Part of Marriott International

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      Residence Inn reviews

      3.4

      39% would recommend to a friend

      (444 total reviews)

      Jun Luna

      43% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Residence Inn has an employee rating of 3.4 out of 5 stars, based on 444 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Residence Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      444 reviews
      4.0
      Aug 19, 2020

      Great brand

      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The brand is extended stay and you can really get to know your guests -Marriott Benefits -Ability to grow and advance within the industry

      Cons

      -Low pay starting off. It's not livable depending on your area. And not worth the amount of things you'll deal with -Inconsistent hours, it's hard to even get a chance to use your hotel benefits. -

      4.0
      Aug 16, 2020

      Great Managers, but understaffed

      Guest experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The managers were very responsive and understanding, and obviously cared about their employees.

      Cons

      When I was working here, it was always understaffed, so if someone from housekeeping didn't show up I would have to work in the laundry room or clean rooms. We were only informed that we would have to pick up these shifts after already clocking in and it was extremely uncomfortable performing these duties while wearing the suit and loafers meant for working at the front desk. I worked there only when then hotel first opened so I imagine the staffing is better now.

      Viewing 394 - 396 of 444 Reviews
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      ReviewsResidence Inn reviews

      Glassdoor has 468 Residence Inn reviews submitted anonymously by Residence Inn employees. Read employee reviews and ratings on Glassdoor to decide if Residence Inn is right for you.