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      Residence Inn

      Part of Marriott International

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      Residence Inn reviews

      3.4

      39% would recommend to a friend

      (444 total reviews)

      Jun Luna

      43% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Residence Inn has an employee rating of 3.4 out of 5 stars, based on 444 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Residence Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      444 reviews
      2.0
      Aug 22, 2019

      Little pay for too much of a load.

      House keeper
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros are: Working indoors with AC units and staying busy.

      Cons

      The work load at times is tough enough for two people to handle and what is expected the majority of the time is for one person to handle such work assignments. Also the racism. A lot of the guests treat staff poorly.

      2.0
      Jul 30, 2019

      Not worth it

      Guest service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are opportunities for you to sit and relax where as a lot of other minimum wage jobs you cannot. Employee discount is decent.

      Cons

      Unnecessarily outdated computer system and phone. Makes training extremely difficult and any basic tasks. You’re thrown on the desk to figure everything out on your own. You’re juggling maintenance orders, housekeeping, check ins/outs, answering phone calls etc. and ONLY making slightly above minimum wage. I could be working at mcdonald’s with half of the work load and make significantly more.

      Viewing 424 - 426 of 444 Reviews
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      ReviewsResidence Inn reviews

      Glassdoor has 468 Residence Inn reviews submitted anonymously by Residence Inn employees. Read employee reviews and ratings on Glassdoor to decide if Residence Inn is right for you.