Question 1

Is Residence Inn a good company to work for?

Accepted Answer

Residence Inn has an overall rating of 3.4 out of 5, based on over 468 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 39% of employees would recommend working at Residence Inn to a friend and 38% have a positive outlook for the business. The best reviews about Residence Inn have been left by employees working as Night Auditor, Front Desk Receptionist and Night Auditor/Front Desk Agent.

Question 2

Does Residence Inn pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Residence Inn employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Residence Inn. This rating has decreased by 12% over the last 12 months.

Question 3

How satisfied are employees working at Residence Inn?

Accepted Answer

39% of Residence Inn employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Residence Inn 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

Question 4

What are the top reviewed jobs at Residence Inn?

Accepted Answer

Front Desk Agent (74), Front Desk Receptionist (37), Night Auditor (26), Housekeeper (22), Night Auditor/Front Desk Agent (18), Guest Service Agent (11), Front Desk Associate (10), Operations Manager (9), Guest Service Representative (8), Sales Coordinator (8), Assistant General Manager (7), Breakfast Attendant (7), Front Desk (7), Front Desk Supervisor (7), General Manager (7)

Question 5

What are the pros of working at Residence Inn according to real employee reviews?

Accepted Answer

"They have been so helpful and the benefits are great." ((in 23 reviews)); "Great people to work with!" ((in 14 reviews)); "Amazing team and management to work with." ((in 12 reviews)); "Coworkers were great and are helpful" ((in 11 reviews)); "Nice work environment at nice hotel" ((in 11 reviews))

Question 6

What are the cons of working at Residence Inn according to real employee reviews?

Accepted Answer

"Low pay and dealing with guests can sometimes be a nightmare." ((in 40 reviews)); "Poor management, push to get memberships, deal with difficult guests for long periods of time" ((in 35 reviews)); "Long hours and lots of staffing challenges" ((in 9 reviews)); "Poor leadership" ((in 5 reviews)); "High turnover, favoritism, late checkouts" ((in 4 reviews))

Question 7

What are the top reviewed Residence Inn locations?

Accepted Answer

Dallas, Orlando, Salt Lake City, Houston, San Diego, Jersey City, Chicago, Charlotte, Columbus, Manchester, Boulder, Seattle, Miami, Miami Beach, Greenville, Peoria, Saint Louis, New York, Flagstaff, Saginaw, Bozeman, Omaha, Albuquerque, Washington, Austin, Minneapolis, Fort Smith, South Bend, Garden Grove, Roseville

Residence Inn

Residence Inn reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Front desk agent checks The Guest Inn and makes them feel welcome and comfortable during their entire stay.

Cleaning

Decent

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