Resmed reviews

4.0

73% would recommend to a friend

(1,146 total reviews)
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Mick Farrell

90% approve of CEO

75% positive business outlook

Resmed has an employee rating of 4.0 out of 5 stars, based on 1,146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Resmed employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Dec 3, 2021

Lack of Diversity

Recommend
CEO approval
Business Outlook

Pros

They have a flexible schedule for employees

Cons

If you are not of a certain culture, you will not be promoted. All of the team leads, managers and directors are of the same ethnicity. No matter how many pain points you resolve, apparantly they are not interested in promoting top performers who are not of their ethnicity. I was initially paid well below my worth when hired and over the 5+ years that I have dedicated to this company, I have only received a $2.00 raise. That is pathetic for a billion dollar company.

1.0
Aug 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Great benefits Good start pay rate Nice cafeteria Beautiful building 2nd floor to 6th floor have high end espresso Great Wi-Fi reception

Cons

Micro management Management cares the quantity of work instead of quality of work No room to grow under my department Managed by a wrong team/department You need to learn on your own... or look for hundreds of article to find answer to your questions.... Disconnect process There is always someone who wants to be a Hero who will change the process and doesn't consult the right people on what will be the outcome if they made a slight change of the program or process. No confident in our team...youre getting drowned with hundreds of emails, projects and calls. Underpaid for the amount you do. Slow pay rate increase You pay for gym membership!!! While other company offer it for free to their employees.

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Resmed Response
8y
Thank you for taking the time to post a review. Being a tenured employee it is extremely helpful to hear your thoughts, as you bring context as to how the organization is handling the challenges of our rapid growth. As you have indicated, we have certainly seen an increase in call and email volumes, and we are actively working to address the leadership roles, processes and systems necessary to address that challenge. We have recently embarked on a journey, supported by expert consultants, to review each of these areas in detail and look at how we can transform the way we work. We will also be advertising for new supervisor and team leader roles in the coming weeks, creating real opportunities for team members to advance. Most importantly we will be creating a new, broader leadership structure with which we should be better placed to address our anticipated growth. I do want to reassure you that we offer a safe environment for you to approach either your supervisor, your departmental HR representative, or ideally please come directly to me. I truly value your candid feedback and would like the opportunity to discuss your concerns, especially in relation to your personal development options. Also, as we are now just a couple of months into our engagement with our consultants, I do want to hear your thoughts on what is going well, but where we can do better. Many thanks for your 8-years of contribution to the success of ResMed and I hope we can work together so you want to be with us for another 8+ more. Sincerely Ian
1.0
Nov 20, 2015

Breathing the life out of employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive Salary, office building nice. Although during a remodel entire staff of dev placed in a "basement" life confined area while many leaders/managers sit in more comfortable spots (for the several months long new space to drive collaboration). The goal of the new space is "collaboration" but this concept needs to be driven top down, with visibility/communication and respect. Leaders are too disconnected, and deflect responsibility in making collaboration occur in terms of alignment with business goals, resulting in chaos and waste of money in on-going pointless "workshops". Most of the Co-workers some on the level of management and actual producers within software and other sub-groups are smart, sincere, knowledgable, approachable, and hard-working people.

Cons

Key leaders seem to play favoritism and driven by politics rather; many are either related to management or friends, or have worked up their was as interns. So it appears leadership is intimidated to make changes occur and blame those in new roles that are brought in to be change leaders. Leaders often deflect failures onto the middle management layer or the actual workers hired to produce. The result is working in chaotic silo groups. The mindset is not strategic thinking, but reacting. When proactive thoughts are suggested those who try to do the right thing are bullied. There is no foundation or path set for product vision success and individual contributor success such as KPIs. The results of lack of product vision, no MVP, and constant resistance to change. Leadership lacks loyalty to their employees, and have no drive for true innovation. Key stakeholders that can influence change are not invited into, or incorporated in key corporate change meetings. This is NOT a software innovation group; rather their focus is on early to on-going sale of their devices. The software applications are not a source for minimization so software processes are not implemented for success (some pockets try agile, most perform waterfall but with lack of prioritization as performance is an on-going issues that keeps them several steps behind). The voice of customer is driven by external corporate level marketing mostly reflecting device usage experience, or influenced heavily by regional sales who want the user data to drive political choices. The Product Owners lack training in software (so thinking about scalability and factoring in scope of features is muted out in discussions), and most PO on that level are often arrogant, and can be hostile to new members. Most of HR is the leaderships watch-dog, not there for the employees, but serve as an extension of a tier of leadership or management that shields the upper management from truth, and serves a as means to bully or nit-pick on employees that are trying to do their job or innovate using the right methods. In addition existing employees that have been their since their early 20's and now in influential roles act and treat new talent or members with a sense of threat rather than a sense of community to collaborate (so a new building with better offices alone will not foster collaboration). There is also poor mentorship by managers who set you up with job title or description with no career plan, annual goals, and throw you into the fire without socializing the role. Leaders lack confidence in introducing new members or ideas to align with stakeholders; so when it comes time for performance reviews there are no guidelines with formal KPIs.

Viewing 10 - 12 of 1,146 Reviews

Glassdoor has 1,373 Resmed reviews submitted anonymously by Resmed employees. Read employee reviews and ratings on Glassdoor to decide if Resmed is right for you.