Does ResultsCX pay their employees well?

According to anonymously submitted Glassdoor reviews, ResultsCX employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ResultsCX. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at ResultsCX?

62% of ResultsCX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ResultsCX 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ResultsCX?

Customer Service Representative (468) , Customer Service Representative (CSR) (159) , Results Associate (117) , Customer Service Agent (49) , Supervisor (43) , Call Center Representative (41) , Associate (33) , Licensed Insurance Agent (29) , Sales Representative (25) , Call Center Agent (23) , Trainer (23) , Sales Associate (21) , Customer Service Associate (20) , Recruiter (19) , Insurance Agent (16)

What are the pros of working at ResultsCX according to real employee reviews?

"Work from home is nice" ((in 109 reviews)); "The people are great and make the job fun and friendly." ((in 90 reviews)); "Good training and quality customers" ((in 71 reviews)); "Good leadership good tl good" ((in 24 reviews)); "Flexible hours and ability to move up" ((in 23 reviews))

What are the cons of working at ResultsCX according to real employee reviews?

"Low pay and and afn" ((in 101 reviews)); "The salary is low from what is offering in other companies for the same kind of job at all levels." ((in 84 reviews)); "Somehow, 3 of the supervisors on my project "just happen" to be related." ((in 49 reviews)); "No benefits or anything." ((in 44 reviews)); "Favoritism is also in the company whick is usual in all company" ((in 29 reviews))

What are employees saying about ResultsCX layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ResultsCX layoffs and their outlook for job security at ResultsCX in 2026.

What are the top reviewed ResultsCX locations?

Winter Haven , Paris , Lakeland , Provo , Corpus Christi , Fort Lauderdale , Wichita Falls , Blue Bell , Palestine , Martinsville , Mobile , Jacksonville , Sebring , Richmond , Phoenix , Huntington , Saint Joseph , Lawrence , Atlanta , Streator , Jacksonville , Raytown , Galax , Collinsville , Stuart , Houston , Texas City , Kansas City , Orlando , Tampa

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ResultsCX

ResultsCX reviews

3.5

62% would recommend to a friend

(1,980 total reviews)

Gautam Thakkar

55% approve of CEO

58% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.4

Senior management

3.4

Career opportunities

3.2

Compensation and benefits

ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Nov 7, 2013

No real future here.

Agent

Recommend

CEO approval

Business Outlook

Pros

If you like a Sales position, you might find this challenging.

Cons

They charge you for your headphones! The cost is $65.00 taken in two deductions of $32.50 from your first two paychecks. This is unfair for someone who is struggling to get on their feet. During training, they give an overload of too much information to absorb in too small an amount of time. They also lied and told me my job wouldn't be Sales, but when I went into training, we all trained for a Sales job.

1.0

Oct 3, 2013

Horrible place to work if your good.

Supervisor

Recommend

CEO approval

Business Outlook

Pros

There's a little bit of advancement opportunity but not sure if you really want to be promoted.

Cons

They're liars. They lie and coerce the harder working individuals into positions they don't want. Some agents that were in a higher position wanted to apply for a higher paying position and they were not allowed but everyone else that didn't work as hard as them were able to get a higher paying position. The customers are extremely rude, They applied me and others into a position that nobody wanted. The schedule is extremely strict. Management is constantly looking for ways to find faults. I had one small mistake and was suspended. There is a big disconnect with us and the client, sometimes we know how to do their job better.

2.0

Sep 9, 2013

stay away

Inbound costomer service agent

Recommend

CEO approval

Business Outlook

Pros

You can get overtime if you really want it

Cons

Employees treated poorly, benefits dont exist, if you go over a break five minutes you are not paid for the entire break.

Viewing 85 - 87 of 1,980 Reviews

Jobs at ResultsCX

Seasonal Customer Service Healthcare Representative

Customer Service Healthcare Representative - Onsite

Customer Service Representative - Onsite

Human Resource Analyst - Seasonal

Florida

View job

Customer Service Representative - Onsite