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      ResultsCX

      Engaged Employer

      ResultsCX reviews

      3.5

      62% would recommend to a friend

      (1,980 total reviews)
      avatar

      Gautam Thakkar

      55% approve of CEO

      58% positive business outlook

      Ratings by demographic groups

      ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      2K reviews
      5.0
      Jul 15, 2023

      Great company

      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work. Worked with Centene Fidelis through Results and loved it.

      Cons

      Weekly meetings they have to give you 2 items to work on and i think they should focus on trainings instead

      3.0
      Jul 11, 2023

      Outsourcer, being outsourced!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great global reach, focused on driving PM% through all avenues. Consistently innovating at agent level to address common BPO issues

      Cons

      Domestic support team has become so remote, we are disconnected from each other. Central, consistent processes are either nonexistent or hard to find. Because employment in the US is far more costly than off or near-shore options, there's a constant sense of unease and fear of eventual cost-cutting.

      Viewing 112 - 114 of 1,980 Reviews
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      Glassdoor has 2,273 ResultsCX reviews submitted anonymously by ResultsCX employees. Read employee reviews and ratings on Glassdoor to decide if ResultsCX is right for you.