Does ResultsCX pay their employees well?

According to anonymously submitted Glassdoor reviews, ResultsCX employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ResultsCX. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at ResultsCX?

62% of ResultsCX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ResultsCX 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ResultsCX?

Customer Service Representative (468) , Customer Service Representative (CSR) (159) , Results Associate (117) , Customer Service Agent (49) , Supervisor (43) , Call Center Representative (41) , Associate (33) , Licensed Insurance Agent (29) , Sales Representative (25) , Call Center Agent (23) , Trainer (23) , Sales Associate (21) , Customer Service Associate (20) , Recruiter (19) , Insurance Agent (16)

What are the pros of working at ResultsCX according to real employee reviews?

"work from home was nice" ((in 101 reviews)); "The people are great and make the job fun and friendly." ((in 91 reviews)); "Good training and quality customers" ((in 65 reviews)); "Good leadership good tl good" ((in 26 reviews)); "Flexible hours and ability to move up" ((in 22 reviews))

What are the cons of working at ResultsCX according to real employee reviews?

"Low pay and and afn" ((in 101 reviews)); "The salary is low from what is offering in other companies for the same kind of job at all levels." ((in 88 reviews)); "Getting a supervisor to help you with the outside of the box issues, however, will be almost impossible." ((in 45 reviews)); "No benefits or anything." ((in 41 reviews)); "favoritism was a factor in some areas of the company" ((in 31 reviews))

What are employees saying about ResultsCX layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ResultsCX layoffs and their outlook for job security at ResultsCX in 2026.

What are the top reviewed ResultsCX locations?

Winter Haven , Paris , Lakeland , Provo , Corpus Christi , Fort Lauderdale , Wichita Falls , Blue Bell , Palestine , Martinsville , Mobile , Jacksonville , Sebring , Richmond , Phoenix , Huntington , Saint Joseph , Lawrence , Atlanta , Streator , Jacksonville , Raytown , Galax , Collinsville , Stuart , Houston , Texas City , Kansas City , Orlando , Tampa

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ResultsCX

ResultsCX reviews

3.5

62% would recommend to a friend

(1,981 total reviews)

Gautam Thakkar

52% approve of CEO

57% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.3

Senior management

3.2

Compensation and benefits

ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,981 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Feb 22, 2023

Don’t do it

Medicare escalations specialist i

Recommend

CEO approval

Business Outlook

Pros

Opportunity to work at home

Cons

Unprofessional leadership, low pay with no room for negotiation, micromanagement with zero faith that you know how to do your job

5.0

Feb 12, 2023

Love it so far!

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

There is always help when needed. Manager is awesome.

Cons

System issues constantly, Citrix never wants to work

2.0

Jan 17, 2023

Easy job, lousy systems, poor communication

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

The pay is decent for at home work ($21/hour) during AEP Benefits after 90 days if you don’t get canned after AEP season

Cons

The training was very short. On top of that we had to stop to troubleshoot equipment/system issues frequently, which cut into actual training. There is no direct number for ANYONE in the company, including HR. Email is the only form of contact and good luck getting a response. Managers lack basic communication skills. They expect you to respond immediately on Teams to every little thing but will leave you hanging when you’re having issues and then blame you for not figuring it out. All systems crash multiple times a day and accounts will randomly reset/lock you out

Viewing 121 - 123 of 1,981 Reviews

Jobs at ResultsCX

Seasonal Customer Service Healthcare Representative

Seasonal Licensed Health Insurance Agent

Customer Service Representative - Onsite

Site IT Administrator

Human Resource Analyst - Seasonal

Florida

View job