ResultsCX reviews

3.5

62% would recommend to a friend

(1,996 total reviews)
avatar

Gautam Thakkar

52% approve of CEO

57% positive business outlook

ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,996 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Nov 11, 2022
Recommend
CEO approval
Business Outlook

Pros

- easy interview process - you get weekly reviews with supervisor, - you get 3 breaks (two 15 minute breaks and a 30 minute lunch break)

Cons

- Management was unorganized - low pay for what you deal with daily and high work loads - no incentives - negative work space environment, everyone seems miserable

1.0
Sep 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Work at home Helpful Employers

Cons

Not enough time for training and too much information

2.0
Aug 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Gift card giveaways and pto. as far as my experience with the gift cards I was top agent for 4 months in a row and I did not receive not a single one. And there was multiple employees that joined within a week and gained a gift card.

Cons

Before I begin I just want to quickly state that this is for the Home Depot branch inside of results. First and foremost you are forced to learn 2 different departments in a span of 2 weeks. Major appliance and general merchandise. You’re pay is based of how good your scores are and if you’re scores don’t get better you get pay reduction. Pay rate is very below average 12 dollars an hour. The management and supervisors are a joke they do not care for there employees. The requirements to become a supervisor within the company is to be a motivator that’s all they have to do. Pretty much most of the time your problems won’t get resolved and your forced to be in very uncomfortable positions with the customer because you have absolutely zero assistance. There are multiple Home Depot sites in different areas but this goes to the Huntington WV site. It is incredibly disappointing workplace. I wouldn’t recommend. If you get offered this position I would suggest you to find something more fitting.

Viewing 127 - 129 of 1,996 Reviews

Glassdoor has 2,289 ResultsCX reviews submitted anonymously by ResultsCX employees. Read employee reviews and ratings on Glassdoor to decide if ResultsCX is right for you.