RevTrak reviews

3.6

58% would recommend to a friend

(21 total reviews)

Dave Thorson

64% approve of CEO

59% positive business outlook

RevTrak has an employee rating of 3.6 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RevTrak employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

21 reviews
3.0
Nov 29, 2017

Great Place to Start Your Career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company culture is very positive and welcoming, the comunity is great. Its a good place to work right after college, the company likes to hire new and upcoming professionals. Great place to learn and broaden your skill set.

Cons

RevTrak doesn’t pay very much in comparison to other Tech Companies in the Twin Cities. Because of minimal compensation and lack of career advancement opportunities there is allot of turnover.

5.0
Sep 1, 2017

An Amazing Part of My Life

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked for two managers in two different departments at RevTrak and thoroughly enjoyed my time with both teams and managers. RevTrak promotes a very open and light-hearted work environment that places a great amount of emphasis on "taking care of our own", which really makes for a positive workplace experience and the development of great friendships with coworkers. In addition to this, RevTrak also strives to help its employees grow as individuals in both their knowledge of and familiarity with the tools and processes they use each day and in their character. Both managers gave me ample opportunities to try out new ideas I had and tackle new projects, giving me encouragement and advice all along the way. This made me feel that my contributions really mattered and allowed me to learn a variety of new things. At the same time, RevTrak also takes its responsibility to its customers and clients very seriously and espouses an amazing work ethic that places a premium on being honest and treating customers and clients as people in every interaction. I felt proud of the work that I did, the responses I was encouraged to give, and the support I was allowed to provide, which isn't the norm when it comes to customer support. When the time came for me to start looking for a job closer to my family, I felt absolutely comfortable letting my supervisor know without fearing that this might jeopardize my position. My supervisor was very appreciative and encouraging throughout the entire process and offered really helpful advice regarding the job search process, moving, and so much more. I feel incredibly grateful that I worked at RevTrak for the time that I did and will miss everyone there. Additional Pros: - Friday Fun every other week where employees are allowed to participate in games and fun events; - Periodic catered lunches; - Fully stocked diner, snack closet, and fridges; - Receptivity to new ideas and suggestions regardless of your position; - Caring coworkers who show true concern about you and your family.

Cons

I can't really think of any.

2.0
Jul 7, 2017

I would look for something else

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The best part about this place are your immediate co-workers. I really do like the people on my team. -They also do really value your personal family time. If you have a death in the family, a wedding to attend, or any other type of big life event occur, they will always be willing to give you the time off. -Might be a good company to get a good foot in the door, but I would not want to stay here for very long. Unfortunately, that's really where the pros end.

Cons

- Their pay is not good. They start on the low end of what other companies pay and try and justify it by saying they provide snacks and a good culture. I have asked for a raise when given extra work, but have been told I would not be compensated. - Management clearly does not have any proper training in management. In a few situations, I felt as though I was managing the managers. - I don't know how certain people who are in charge can get away with saying a lot of the things they do in front of the entire company or to individuals without getting sued by someone for harassment or inappropriate talk. - This may be small, but I don't understand why they don't move over to a fully causal work environment. - Their benefits package is not good at all. You can tell they try and get the cheapest of everything. -They do not keep records of your performance, and if they pull you aside to talk to you, mainly they just go by what the manager says even if they do not show any actual numbers to back up what they say. - There are really no employee reviews to keep you updated on how you are doing within the company. They encourage the managers to to meet with their employees one on one, but from my experience, even when I ask my manager to tell me what I can work on, he or she said I was doing perfectly fine (which I found out later apparently was not the case, but was never told). I am honestly not trying to bash this company, there are a lot of good people that work here, however, there are just too many things this company does that is just blatantly wrong and is a place I cannot recommend to work.

avatar
RevTrak Response
9y
I want to thank you for taking the time to give us your honest feedback. I am very sorry that your experiences at RevTrak have not matched our intention of being an environment you can trust that provides you challenge and opportunity. We will continue to find ways to improve, but I want to address a few of your specific concerns here. It is always our desire to fairly compensate our employees. There are several factors that we consider as we look compensation; the role itself and the skills required, the market rate for companies our size, and performance. An external HR firm conducts an annual audit of our salaries to ensure we remain competitive. It is our policy to typically give compensation increases on an annual basis and when an employee receives a promotion. When either of those events happen, we look at the three factors listed above and make the salary determination. One of our top priorities for 2017 is “Scaling People.” We are focused on deepening our leadership team’s skills set and equipping them for the tasks ahead. It is true that some managers are relatively new to leading others, but this is because part of our culture is to promote from within and train team members with the skills they need to be successful. We recognize that not everyone is comfortable with this strategy, but we are working hard to raise up managers who can successfully coach and lead their teams. Related to our benefits package, we believe our benefits remain competitive and, in some cases, outpace companies our size. We currently offer a comprehensive benefits package which includes health care options, dental and vision care options, along with a Life insurance policy paid for by RevTrak for each full-time employee. In addition, RevTrak makes a generous pension and profit sharing contribution to employees’ retirement accounts annually. We are always working to live out and improve our culture at RevTrak. I am sorry that our efforts are not meeting your expectations. I am thankful that you took the opportunity to share your thoughts and feelings here so that we can stop and think about the ways we can help you and others feel more valued. We do have an open-door policy, so if you would like to address any of these concerns with me directly, I am happy to meet with you.
Viewing 13 - 15 of 21 Reviews

Glassdoor has 22 RevTrak reviews submitted anonymously by RevTrak employees. Read employee reviews and ratings on Glassdoor to decide if RevTrak is right for you.