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      Revolut

      Engaged Employer

      Revolut reviews

      4.0

      77% would recommend to a friend

      (5,477 total reviews)
      avatar

      Nikolay Storonsky

      91% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.3

      Compensation and benefits

      4.1

      Career opportunities

      3.9

      Culture & values

      3.8

      Senior management

      3.7

      Work/Life balance

      Revolut has an employee rating of 4.0 out of 5 stars, based on 5,477 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Revolut employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      1.0
      Jun 23, 2023

      Disappointing

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, WFH allowance, fast paced on occasions, good product (when and if it works on occasions)

      Cons

      Long hours required to hang in there resulting in poor work life balance. Cases are required for everything you do and agents are slow to respond/unresponsive and miss simple details (I imagine this is a result of pressure they are under/bugs plagued within the product). There is no collaboration amongst teams. You are essentially siloed. Client satisfaction is low because of ongoing changes and bugs so customer churn continues to be a real problem. KPI’s are ok but you need good fortune with one or two large accounts early on to achieve target. Your target will increase greatly each Q. If you don’t hit target one quarter be warned you will be fired! Leadership also recently capped commission so your earning potential has decreased dramatically unless you can see into the future.. There are too many reps in the market now so prospects are difficult to source. There is no marketing department you are responsible for the full cycle and also customer service on the accounts. This isn’t necessarily a bad thing but you quickly realise the volumes required and problems with the platform it becomes unsustainable and suddenly KPI’s are out of reach.

      avatar
      Revolut Response
      3y
      Hi! Thank you for your review! Revolut is a fast-growing and exciting business. We've achieved a lot in a very short time, and this ambitious, dynamic environment can be challenging sometimes. In our everyday work we’re driven by our values — Never Settle, Get it Done and Deliver WOW. We couldn’t call ourselves a global financial superapp today if we weren’t true to them every day for the last seven years. Our team is our most precious asset, and we never compromise on talent. We select, coach, and retain the top talent and give them all the support to achieve greatness. Our goals are discussed and agreed between line managers and employees, to make sure they’re exciting not only for the company, but for the Revoluter too. We believe that clear performance expectations help us all focus on the same priorities, and direct teamwork effort where it's needed. We appreciate your feedback, and wish you all the best!
      3.0
      May 31, 2023

      Positive Changes Needed

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The total earnings package aligns well with the job's complexity. Benefits include the freedom to work remotely, possibly from another country for a few months each year, and a good meal allowance. Co-workers are smart, ambitious, and friendly. Efforts are acknowledged and incentivised with the potential for career progression. The company insists on hiring only skilled individuals who maintain a high level of expertise. The atmosphere within the company encourages collaboration and mutual assistance.

      Cons

      A significant amount of work impacts work-life balance negatively. The organisation routinely faces audit, compliance, and regulatory challenges, contributing to stress in the work environment. A significant decline in quality and risk management has emerged recently, especially noticeable with new initiatives. Substantial employee turnover rate.

      avatar
      Revolut Response
      3y
      Hi! Thank you for your review. We appreciate your mention of the competitive salary, fully remote setup, benefits and smart colleagues as positives. Our team is our most precious asset, and we never compromise on talent. We select, coach, and retain the top talent and give them all the support to achieve greatness. Revolut is known for its Never Settle and Get it Done values, which are two things that draw many people to the company, along with its fast-paced, innovative environment. We want to encourage people to thrive on these values, while also maintaining a healthy work/life balance, being aware of the signs of burnout, and looking after their own wellbeing. Revolut has grown hugely, going from a small startup to a global business in a relatively short period of time. Through these years we’ve gone through a significant transformation, working a lot on developing our internal processes, our culture, and the support we provide to our employees. We appreciate all that you've done, and wish you well in your next role. We wish you the best.
      3.0
      May 6, 2023

      Time for rethinking

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Revolut is very ambitious company which is primarily driven by the energy and the vision of its founders. It's a great place for a very hard working career driven individuals. Good renumeration package and benefits within the norm. Very fast paced so allows relatively fast career progression. Interesting and challenging work projects. A very data driven company which makes the work of a data analyst rewarding.

      Cons

      It is a place which does not allow for work life balance. It's a place where only the workaholics and young ambitious professionals can find it attractive. Tools and technologies can be outdated. Too little humanity in the whole thing. The never settle culture seems to backfire in the business outlook. This culture does not fit well in UK so very high turnover and a lot of inexperienced people.

      avatar
      Revolut Response
      3y
      Hello, Thank you for you review! Revolut is known for its Never Settle and Get it Done values, which are two things that draw many people to the company, along with its fast-paced, innovative environment. We want to encourage people to thrive on these values, while also maintaining a healthy work/life balance, being aware of the signs of burnout, and looking after their own wellbeing. Kind regards.
      Viewing 436 - 438 of 5,477 Reviews
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