Rewards Network reviews

3.5

62% would recommend to a friend

(384 total reviews)
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Stephen Fusco

Not enough data to show CEO approval

57% positive business outlook

Rewards Network has an employee rating of 3.5 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rewards Network employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

384 reviews
2.0
Jun 2, 2013
Recommend
CEO approval
Business Outlook

Pros

Ability to make your own schedule and run your own book of business. Was a great place to work, I have hung in this long hoping it returns to a great place.

Cons

Member benefits have become shameful the past few years to where members state less and less that we are influencing their dines. After HM fired RD and TB most of the knowledgeable and tenured RMs got fired or jumped ship, the result being lots of newer RM's working under people that have never sold the product. New hire retention is terrible. Increased pricing hasn't helped in a tighter marketplace. After you actually get a contract in hand It's very hard getting the deal done within our own company. Departments do not work well together and there seems to be a lot of finger pointing. Product is becoming stale in a quickly changing marketplace. Retaining restaurants long term is very difficult and many leave on bad terms due to poor exit policy, this makes trying to get them back on the program at a later time very difficult. The new restriction policy is just another roadblock to signing up a new restaurant.

1.0
May 17, 2013
Recommend
CEO approval
Business Outlook

Pros

great family/work life, good product, make your own schedule, do your job and you are left alone. Was once an amazing company, hoping it can be again, that is why I am still here

Cons

If you are a new employee with RN, there is little to no training. Granted, there is training in Chicago but, it is done by people who have never sold the product, never had to do a live pitch to a prospect, never had to get the confusing paperwork signed and submitted to then get it rejected and have to start all over again. To make matters worse, they haven't ever had to sell more than tacos and bagels so, it does make sense how this product is over their head. In-field training is done by brand new regional managers who have gone through the "training" and also have no clue. This is not a sales job! It is a data entry job. If you don't like computers, logging every breath you take and meeting cold call and presentation quotas as well as sales quotas, this job is not for you. You will be called out on the dreaded weekly sales calls if you missed inputting data for the week and did not make your quota for cold calls but did make it for sales....which is more important? real signed contracts or BS cold calls? No one in corporate cares if the calls were real, the presentations were real, they just have to be in the system so, you make your quota or else. If you are part of the inner circle, your job is safe and you don't need to perform, show results or treat other employees well. You can have numerous complaints about you with HR and you are safe. That is because they are not qualified for their positions and birds of a feather flock (or get hired by each other) RN is working on "simplifying" the processes. New contracts with crazy language and mathematical equations not even Einstein could figure out are the product of the simplifying. We now offer no tailored made services anymore and are Isolating even more potential clients with the new procedures that start immediately with no warning. If you want to start a job to end up with unemployment because of poor training or the actual closure of the company, then I would suggest working at RN. If you are like me, one of the dedicated, loyal employees with tenure and knowledge, you are experiencing the same lack of respect, disregard for your abilities and venomous attitudes from the circle. They will stop at nothing to allow their blatant inexperience and lack of knowledge about RN be seen.

1.0
May 14, 2013

Lots of Layoffs

Recommend
CEO approval
Business Outlook

Pros

Length of time in business and marketing platform is somewhat competitive

Cons

It's a common practice to lay-off employees. Lots of turn-over especially in the office. The outside team seems to be pretty happy; I would possibly go there however the model is becoming less relevant. I would recommend that you be cautious about making a career choice at this organization... This is likely more of a means to an end kind of job.

Viewing 346 - 348 of 384 Reviews

Glassdoor has 389 Rewards Network reviews submitted anonymously by Rewards Network employees. Read employee reviews and ratings on Glassdoor to decide if Rewards Network is right for you.