Rewards Network reviews

3.5

62% would recommend to a friend

(384 total reviews)
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Stephen Fusco

Not enough data to show CEO approval

57% positive business outlook

Rewards Network has an employee rating of 3.5 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rewards Network employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

384 reviews
1.0
Oct 10, 2014

Going downhill fast and furious

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounts at restaurant is a nice benefit

Cons

Regional DVP is "um" not very smart or helpful. He can't put "um" a sentence together that sounds "um" intelligent. He never says anything positive to the team. Does nothing to help the team, just looks at numbers and criticizes how many calls the teams make. He has no right running a sales team. He has never sold and adds no value. Manager is not much better. The company is making decisions to create more internal competition between account executives. No one works as a team. No one is happy. Constant fighting among reps. Turnover because commissions are so low. Only management makes money and they don't do much other than babysit numbers. Micromanage numbers on reports. Drive your own car and you drive a lot. You pay for gas, parking, bridges, etc. Restaurants don't see value in what we do. It takes you at least 5-6 visits to close a deal. The amount of time you spend to close a deal is negative to the amount of money you make in commissions. There is not respect for the sales team, treated like children and most managers are dictators.

1.0
Aug 12, 2014
Recommend
CEO approval
Business Outlook

Pros

You get paid bi-weekly and the check doesn't bounce. The location just outside of the Loop is great and it is convenient to all transit options - CTA, L, Metra, and nearby parking. There are plenty of nearby food options. Work-life balance is comparable to other companies. You work 8a-5p.

Cons

The review title sums it up well enough. This is a place where you send your career to die. That is exactly what it will do with Rewards Network - die. The opportunity to grow with this company is not an option. Look elsewhere if you want to work where you can grow your career. PTO accrual is dismal, vacation and sick pay are all rolled into one bank of hours. You can either get sick or take a vacation. Choose wisely because you're only likely to get one of those choices. Closed door meetings are common in this place. Cross-functional teams do not exist here. You are placed in a silo with your own team. Career development and training are very lacking. The on-boarding process is a disaster. This is a Sales driven company that treats their sales people poorly by bogging them down with paperwork, processes, and reports. The product the company sells was great for the industry when the company first launched 30 years ago. The product has become outdated and stagnant. There are other competitors in the marketplace that are doing a better job with product innovation. The handbook and policies are very open to interpretation and very loosely worded. Manager discretion is law of the land. Turnover is through the roof in all levels of the company. Most of the Directors and all but one of the C-Level have been with the company for less than two years. Work from home days are not allowed for the office workforce. You better love being in a cubicle all day.

1.0
Feb 17, 2021
Recommend
CEO approval
Business Outlook

Pros

good benefits and that's about all they have going for them.

Cons

outdated product, extremely poor leadership, they claim to be a "hip tech" company but there is no "tech". they put restaurants out of business by charging them for their existing customers...most reviews are written by management to counteract the actual employee reviews of what a terrible company it is. they are basically glorified loan sharks. HR has been notified on multiple occasions on how unethical certain individuals are within the org and they continue to overlook it.

Viewing 7 - 9 of 384 Reviews

Glassdoor has 389 Rewards Network reviews submitted anonymously by Rewards Network employees. Read employee reviews and ratings on Glassdoor to decide if Rewards Network is right for you.