Rewards Network reviews

3.5

62% would recommend to a friend

(385 total reviews)
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Stephen Fusco

Not enough data to show CEO approval

57% positive business outlook

Rewards Network has an employee rating of 3.5 out of 5 stars, based on 385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rewards Network employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

385 reviews
1.0
Jun 10, 2013

One step forward, 2 steps back

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We visit and get a small re-imbursement per month to eat at the restaurants on our program.

Cons

Restaurants are deleting constantly because the program is too expensive. We are not bringing in new diners they are just paying us on customers that would have dined at the restaurants anyway! They are figuring it out and deleting! Forget trying to get them back later. RN makes it so difficult to leave they burn bridges and there is no water to put out the massive fires! It is so hard to get new customers to sign up. Mostly because they heard about us and know it is expensive or gave it a try and deleted because they know it is too expensive. Member benefits are constantly reduced! Lower member benefits and higher prices does not equal sales it equals deletions. We are hearing more "No's / Not interested" than ever!!! This is an outdated and stale program. Our program is expensive and we have to charge more than we did 2 years ago. We also take money on the tax and the tip and the restaurants figure it out and don't like it. This is the worst compensation plan. When you interview people you should tell them you are going to give them a small base salary to pound the pavement and only give you back a small portion of the amount you spend on travel expenses which you will get taxed on! We put 15,000 - 20,000 miles or more on our cars a year. That is also not taken into consideration either. Gas, Parking, tolls, millage is only 1/2 covered. Marketing and Management do not do anything to help us close deals. Everything is a battle to get something approved and they make us feel as if we are doing something wrong when we try to get help or get approval for better pricing or make special requests to close an account. We are a marketing company and yet we can't even give our restaurants specific information or make changes to customize a program that would work for them.

1.0
May 17, 2013
Recommend
CEO approval
Business Outlook

Pros

great family/work life, good product, make your own schedule, do your job and you are left alone. Was once an amazing company, hoping it can be again, that is why I am still here

Cons

If you are a new employee with RN, there is little to no training. Granted, there is training in Chicago but, it is done by people who have never sold the product, never had to do a live pitch to a prospect, never had to get the confusing paperwork signed and submitted to then get it rejected and have to start all over again. To make matters worse, they haven't ever had to sell more than tacos and bagels so, it does make sense how this product is over their head. In-field training is done by brand new regional managers who have gone through the "training" and also have no clue. This is not a sales job! It is a data entry job. If you don't like computers, logging every breath you take and meeting cold call and presentation quotas as well as sales quotas, this job is not for you. You will be called out on the dreaded weekly sales calls if you missed inputting data for the week and did not make your quota for cold calls but did make it for sales....which is more important? real signed contracts or BS cold calls? No one in corporate cares if the calls were real, the presentations were real, they just have to be in the system so, you make your quota or else. If you are part of the inner circle, your job is safe and you don't need to perform, show results or treat other employees well. You can have numerous complaints about you with HR and you are safe. That is because they are not qualified for their positions and birds of a feather flock (or get hired by each other) RN is working on "simplifying" the processes. New contracts with crazy language and mathematical equations not even Einstein could figure out are the product of the simplifying. We now offer no tailored made services anymore and are Isolating even more potential clients with the new procedures that start immediately with no warning. If you want to start a job to end up with unemployment because of poor training or the actual closure of the company, then I would suggest working at RN. If you are like me, one of the dedicated, loyal employees with tenure and knowledge, you are experiencing the same lack of respect, disregard for your abilities and venomous attitudes from the circle. They will stop at nothing to allow their blatant inexperience and lack of knowledge about RN be seen.

1.0
Mar 20, 2013

RN stands for RUN NOW!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The concept is great and some of the restaurants are pretty good. The location of the company is centralized in Chicago. They cater in lunch every month from some of the restaurants.

Cons

Horrible work environment! Extremely toxic and unhealthy. Highly unprofessional individuals. No room for growth and development.

Viewing 94 - 96 of 385 Reviews

Glassdoor has 390 Rewards Network reviews submitted anonymously by Rewards Network employees. Read employee reviews and ratings on Glassdoor to decide if Rewards Network is right for you.