Rewards Network reviews

3.5

61% would recommend to a friend

(109 total reviews)
avatar

Stephen Fusco

51% approve of CEO

56% positive business outlook

Reviews by job title

109 reviews

Reviews about "Culture"

Return to all reviews
1.0
May 17, 2013
Recommend
CEO approval
Business Outlook

Pros

great family/work life, good product, make your own schedule, do your job and you are left alone. Was once an amazing company, hoping it can be again, that is why I am still here

Cons

If you are a new employee with RN, there is little to no training. Granted, there is training in Chicago but, it is done by people who have never sold the product, never had to do a live pitch to a prospect, never had to get the confusing paperwork signed and submitted to then get it rejected and have to start all over again. To make matters worse, they haven't ever had to sell more than tacos and bagels so, it does make sense how this product is over their head. In-field training is done by brand new regional managers who have gone through the "training" and also have no clue. This is not a sales job! It is a data entry job. If you don't like computers, logging every breath you take and meeting cold call and presentation quotas as well as sales quotas, this job is not for you. You will be called out on the dreaded weekly sales calls if you missed inputting data for the week and did not make your quota for cold calls but did make it for sales....which is more important? real signed contracts or BS cold calls? No one in corporate cares if the calls were real, the presentations were real, they just have to be in the system so, you make your quota or else. If you are part of the inner circle, your job is safe and you don't need to perform, show results or treat other employees well. You can have numerous complaints about you with HR and you are safe. That is because they are not qualified for their positions and birds of a feather flock (or get hired by each other) RN is working on "simplifying" the processes. New contracts with crazy language and mathematical equations not even Einstein could figure out are the product of the simplifying. We now offer no tailored made services anymore and are Isolating even more potential clients with the new procedures that start immediately with no warning. If you want to start a job to end up with unemployment because of poor training or the actual closure of the company, then I would suggest working at RN. If you are like me, one of the dedicated, loyal employees with tenure and knowledge, you are experiencing the same lack of respect, disregard for your abilities and venomous attitudes from the circle. They will stop at nothing to allow their blatant inexperience and lack of knowledge about RN be seen.

1.0
May 7, 2013
Recommend
CEO approval
Business Outlook

Pros

- Still strong sales people who can make large deals with restaurant chains. - Located right next to the trains downtown.

Cons

- Challenged with high turnover in key departments. Poor hiring decisions resulted in mis-management and project failures. - Employees openly disparage SVP and CIO. - Construction of a "new office" was a huge distraction for many months. - Technology is out of date. - New products from the business consistently fail with many initiatives just being re-branded ideas from the past. - Salaries are generally low.

2.0
Apr 14, 2013

Head the other direction!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-You do get to set your own schedule, which greatly enables work/life balance. -The product is good -Get to discover hidden gems in your neighborhood -A good place to kick off or end your career

Cons

-Salary and commission are an absolute joke. Even the cash back at restaurants does little to curb the fact that pay is awful. -Contrary to one positive review--RN is NOT ahead of the digital trend. Very outdated with slow development to stay current. Even the new reporting was something that should have happened 4 years ago, and it is still a long way away from where it should be. -Huge disconnect between senior management and other employees. Nobody on either side of the fence respects each other, and it shows based on the attitude of the employees and lack of respect shown by both sides. -If you get into someone's inner circle, you will never lose your job. To grow in this company, suck up and suck up hard...don't worry about work ethic. For those who believe in strong work ethic, you are going to be frustrated and miserable in this company. -Very little opportunity for career growth. When that chance comes along, take it, because it will be a long time before you see it again. -Lack of training and tools to help employees perform at the top of their potential.

Viewing 103 - 105 of 109 Reviews

Glassdoor has 392 Rewards Network reviews submitted anonymously by Rewards Network employees. Read employee reviews and ratings on Glassdoor to decide if Rewards Network is right for you.