Rewards Network reviews

3.5

62% would recommend to a friend

(385 total reviews)
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Stephen Fusco

Not enough data to show CEO approval

57% positive business outlook

Rewards Network has an employee rating of 3.5 out of 5 stars, based on 385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rewards Network employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

385 reviews
4.0
Oct 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Field Sales work from home, complete autonomy over schedule, my regional manager was INCREDIBLE... He was the biggest reason I debated on staying on rather than moving on. But there comes a time when you have to choose if you believe in the product you're selling... I can't help restauranteurs if I don't think my product will help them, so it was time to move on. GREAT benefits, decent pay (we all wish for higher pay) -- and a great industry if you like laid-back restauranteurs and eating!! New CEO since I left so hopefully that will be a positive move for the company

Cons

Except for my manager (who was a great gatekeeper from upper management BS) -- this has become a highly micromanaged environment. Even as a field sales, working out of my home, I felt like I was being critiqued and analyzed like I had done something wrong. The pay structure was going down hill when I started to leave; upper management from 2 years ago was much stronger than today's group -- today's group are not engaged, they only care about the bottom line and not building a stronger company. The product seems to be outdated nowadays --- the rewards that diners are getting don't seem to be the driver of behavior --- so we are marketing to diners and giving out rewards, but not really driving the traffic. All the good employees are gone (except for just a few) -- Career Path for Field Sales is limited -- Account Executives, Account Managers and REgional Managers are the ONLY employees allowed to work from home. All other employees must reside in Chicago.... BOO since that is a very limited career path for us that have been with you for a long time.

1.0
Oct 22, 2014

The iceberg has breached the hull.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Made some good friends over the years

Cons

Members of this program are completely disinterested as the benefits are minuscule at best, Rewards is just taking mostly from the restaurants existing clients for a high price. It's a cover your butt, every man and woman for themselves mentality. Another CEO resigns spur of the moment, makes you wonder who's brilliant idea it was to investigate and fire sales reps for talking to ex employees. Couldn't there just have been a conference call saying not to talk to these people anymore. Whosever brilliant idea that was on legal team should follow The CEO out the door! How can sales reps feel safe knowing phone and text messages are monitored by big brother. If you are considering taking a job here and have other offers then take the other offer, this should be last resort. The companies reputation in the marketplace is terrible. Training is awful.

1.0
Oct 10, 2014

Going downhill fast and furious

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounts at restaurant is a nice benefit

Cons

Regional DVP is "um" not very smart or helpful. He can't put "um" a sentence together that sounds "um" intelligent. He never says anything positive to the team. Does nothing to help the team, just looks at numbers and criticizes how many calls the teams make. He has no right running a sales team. He has never sold and adds no value. Manager is not much better. The company is making decisions to create more internal competition between account executives. No one works as a team. No one is happy. Constant fighting among reps. Turnover because commissions are so low. Only management makes money and they don't do much other than babysit numbers. Micromanage numbers on reports. Drive your own car and you drive a lot. You pay for gas, parking, bridges, etc. Restaurants don't see value in what we do. It takes you at least 5-6 visits to close a deal. The amount of time you spend to close a deal is negative to the amount of money you make in commissions. There is not respect for the sales team, treated like children and most managers are dictators.

Viewing 292 - 294 of 385 Reviews

Glassdoor has 390 Rewards Network reviews submitted anonymously by Rewards Network employees. Read employee reviews and ratings on Glassdoor to decide if Rewards Network is right for you.