Reynolds American reviews

3.3

55% would recommend to a friend

(1,796 total reviews)
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David Waterfield

69% approve of CEO

54% positive business outlook

Reynolds American has an employee rating of 3.3 out of 5 stars, based on 1,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Mar 5, 2026

Ruthless

Recommend
CEO approval
Business Outlook

Pros

there are zero pros about this place

Cons

everything is bad about this place. Noone knows what they are supposed to do. Supposed to know everything from day 1 and zero training

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Reynolds American Response
3mo
We are sorry to hear about your experience with your training. Your feedback is important to us, and we will examine opportunities for improvement. Please feel free to discuss your specific situations with upper-level management and HR as our employees' happiness and education is of upmost importance to us.
4.0
Feb 21, 2026

Agile business

Recommend
CEO approval
Business Outlook

Pros

Good benefit / bonus. collaborative environment

Cons

inefficient process. and too much work load. every things is high priority

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Reynolds American Response
3mo
Thank you for sharing your positive feedback about Reynolds American’s benefits and collaborative culture. We also value your perspective on where we can improve. Concerns around workload and process efficiency are important to us, and we are continually working to streamline systems and enhance support for our teams.
5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, competitive pay, great people!

Cons

None what so ever! Great place

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Reynolds American Response
3mo
Thank you for your review! We're happy to hear about your positive experience with your coworkers. Our people are one of our greatest assets and it's nice to hear when we get it right!
Viewing 13 - 15 of 1,796 Reviews

Glassdoor has 1,904 Reynolds American reviews submitted anonymously by Reynolds American employees. Read employee reviews and ratings on Glassdoor to decide if Reynolds American is right for you.