Reynolds American reviews

3.3

52% would recommend to a friend

(1,799 total reviews)
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David Waterfield

64% approve of CEO

55% positive business outlook

Reynolds American has an employee rating of 3.3 out of 5 stars, based on 1,799 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Feb 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Excellent salary and benefits. At times way to political which causes people to go along for the sake of survival. Work environment improved for employees over the years to make it attractive to stay.

Cons

Challenging high performance culture to an excess. Management never ever satisfied with employee performance even in years where you left it all on the field and gave till it hurt your personal life.

5.0
Feb 3, 2014

Decent place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work environment was ok most of the time

Cons

Working in a smaller branch, there was CONSTANT worry of whether or not your job was secure. No encouragement from supervisors to make employees feel secure.

1.0
Feb 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent starting salary, company car, benefits, 401k with match.

Cons

1.) Treated as property; salary means "you do". No motivators outside of "we pay you". 2.) Clocking in/ out: that's right, as a salaried outside sales professional you must clock in/ out and are held accountable to making a certain number of visits per day within an 8 hour time frame. Make any more than said number (which changes quarterly, or semi-annually) and you're not making "quality calls", make any less and you're given some other watered down excuse for management. 3.) First time manager every year: "promote from within" basically means a first time manager will be learning from their mistakes, consequently effecting your career, every 1-2 years. 4.) Blatant favoritism: people who come into power easily typically have a hard time maintaining that power (see above). Promotions are not a result of hard work and industry knowledge, it comes down to filling affirmative action quotas and a fairly pathetic version of "networking". 5.) No leadership: people in power are coasting on organic growth of a niche brand. 6.) Bad Culture: it doesn't take long to see through the "generosity" of this company. SFNTC operates as the rich father who's family is falling apart because he tries to buy love and is blind to what really needs to be done. *Extension of 6.) There is no integrity of company values. People in power do not care about sustainability or the value set behind the "image" American Spirit tries to portray to the public. The people running this company are making money from a growing niche, and "greenwashing".

Viewing 1591 - 1593 of 1,799 Reviews

Glassdoor has 1,907 Reynolds American reviews submitted anonymously by Reynolds American employees. Read employee reviews and ratings on Glassdoor to decide if Reynolds American is right for you.