Reynolds American reviews

3.2

52% would recommend to a friend

(1,799 total reviews)
avatar

David Waterfield

64% approve of CEO

55% positive business outlook

Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,799 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Sep 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Great benefits: Company Car, Free Gas, Lots of Vacation, 401K Matching, Medical/Dental/Vision, Short term disability benefits, etc.

Cons

Company is slow to change procedures that aren't working well. The workload and expectations are totally dependent upon who your direct manager is.

4.0
Sep 18, 2013
Recommend
CEO approval
Business Outlook

Pros

There is a lot to like about working for RJ Reynolds as a TM. The benefits are solid, the pay is above average when compared to other TM positions and you have a lot of freedom to work from a home office. As a TM, you are also provided with a company car with no personal use restrictions, your internet is provided at home as well as wirelessly through a "Jet Pack," and you are provided a cell phone allowance.

Cons

This is not a very professionally rewarding position. Most of the work you do is "busy work" that really has no value to the company. You could literally work 7-8 days a month and be an overachiever in this position. The laid back company culture is very enjoyable, but the job unfortunately grows ever more redundant. There has been very little opportunity for career advancement over the last 3-4 years.

4.0
Aug 25, 2013
Recommend
CEO approval
Business Outlook

Pros

This company is by far the best and most innovative of the big 3 tobacco companies. They invest a lot into the products, staff, company vehicles, meeting and training tools.I believe they will once again become the #1 company in the category due to the upper level execs.This job allows for flexibility, growth, decent lifestyle (location depending), and the possibility of a career.

Cons

The job is pitched to you as a "promotion based on performance" type company. While this phrase is true, the reality of the situation is very slow, very fast or a glass ceiling. There are guidelines to follow for promotion but depending on location and/or district manager, you may be more likely to move up faster. This job can affect your personal life due to workload, travel time and total learning curve. Also the opportunity to transfer exist but, is very unlikely to happen.

Viewing 1615 - 1617 of 1,799 Reviews

Glassdoor has 1,907 Reynolds American reviews submitted anonymously by Reynolds American employees. Read employee reviews and ratings on Glassdoor to decide if Reynolds American is right for you.