Does Reynolds American pay their employees well?

According to anonymously submitted Glassdoor reviews, Reynolds American employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Reynolds American. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Reynolds American?

52% of Reynolds American employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reynolds American 3.1 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Reynolds American?

Territory Manager (445) , Territory Manager III (141) , Senior Territory Manager (69) , Senior Manager (58) , Account Manager (48) , Territory Sales Manager (48) , Senior Division Manager (36) , Territory Manager II (31) , Lead Manager (27) , Manager (22) , Sales Representative (20) , Director (19) , Trade Marketing Intern (17) , Senior Scientist (16) , Division Manager (14)

What are the pros of working at Reynolds American according to real employee reviews?

"Great benefits and company vehicle" ((in 287 reviews)); "Good pay Extremely involved internship" ((in 128 reviews)); "Generally great people to work alongside (There is always a few bad eggs.)" ((in 93 reviews)); "Good Salary and Benefit required to attract and hold employees" ((in 66 reviews)); "Great work life balance: Opportunity to work from remote" ((in 65 reviews))

What are the cons of working at Reynolds American according to real employee reviews?

"Poor management and it's coming from the top!" ((in 72 reviews)); "Your day to day happiness will truly depend on your direct manager and region management." ((in 69 reviews)); "So many reorgs and a toxic culture to the point I quit point blank without anything lined up." ((in 65 reviews)); "Terrible upper management, very corrupt" ((in 40 reviews)); "Great way to keep seasoned and tenured territory managers motivated." ((in 40 reviews))

What are employees saying about Reynolds American layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reynolds American layoffs and their outlook for job security at Reynolds American in 2026.

What are the top reviewed Reynolds American locations?

Winston-Salem , New York , Chicago , Tobaccoville , Los Angeles , Atlanta , Houston , Denver , Kansas City , San Francisco , Phoenix , Dallas , Miami , Tampa , Santa Fe , Boston , Richmond , Austin , Columbus , Nashville , Philadelphia , Saint Louis , Washington , San Antonio , Seattle , Charlotte , Greensboro , Memphis , Baltimore , Portland

Reynolds American reviews

3.2

52% would recommend to a friend

(1,798 total reviews)

David Waterfield

64% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Apr 27, 2013

Enjoyed my time there, company treated me well, respected my thoughts and opinions at the time.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Anyone who has worked in the tobacco industry knows how stressful it can be. But as long as you know that than make sure you work for the one company that treats you well and with respect. My time at RJ Reynolds was by far the best of any company I have worked for. Training was exceptional, very forward thinking. Pay and benefits for the job I did have been hard to replace.

Cons

Mostly outside the company itself. Stressful and very competitive. Fighting all the time with your competition, retailers, and anti- smoking climate.

4.0

Apr 16, 2013

Great place to get cross functional experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Exposure to top execs across all functions Ability to grow and move up

Cons

Not a lot of external hiring

2.0

Apr 9, 2013

My RJ Reynolds Experience 5 years

Territory manager

Recommend

CEO approval

Business Outlook

Pros

Easy Job with decent salary after you put in the time. This job is cake. You pretty much get paid decent to drive around and bs with people.Put up with management once a month and that's it. Pretty much have a guaranteed base bonus every year even if you half ass it. Company Car, benefits.

Cons

Management is pretty awful. They are all brainwashed into thinking an old way of thinking and they push that on everyone else. Even younger management is brainwashed into it. You will only get promoted if you are in a Urban Market. Management preaches 1 thing and expects another. They try to make the marketing and sales of tobacco products rocket science. No matter how much you grow you assignment and increase market share it does not matter. If you are not on the succession list you will not get a high achieves rating. Getting on succession list only happens if you are in larger market and completely suck some ass. Division management really is useless. I am not sure what they're roll is. It is supposed to be to develop and move reps up and ge them promoted but they all act like a babysitter.

Viewing 1633 - 1635 of 1,798 Reviews

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