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Reynolds and Reynolds

Engaged Employer

Reynolds and Reynolds reviews

3.4

63% would recommend to a friend

(2,360 total reviews)
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Chris Walsh

82% approve of CEO

59% positive business outlook

Reynolds and Reynolds has an employee rating of 3.4 out of 5 stars, based on 2,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds and Reynolds employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jul 2, 2009
Recommend
CEO approval
Business Outlook

Pros

I have to differentiate between the team of people I work with and the company I work for. The people I work with on a day-to-day basis are great. We work well together and there's actually very little drama compared to some of the other places I've worked. That's pretty refreshing. In general, the people in Dayton all seem to be bright, talented individuals. There's extensive pre-employment testing, so that probably has something to do with it. Dollar-for-dollar match on 401(k) is nice is the only real nice pay-related benefit. I keep expecting them to cut that because of the way they are about everything else, but they haven't yet. They offer tuition reimbursement for undergrad work, but not graduate work. Dayton facility is beautiful. Free on-site gym might be my favorite thing. On-site cafeteria is great too, and not very expensive.

Cons

For starters, there's an internal push to change Reynolds' score here on glassdoor.com. People are being encouraged to go online and create multiple e-mail addresses and post multiple positive reviews here. So scan through the ratings and any time you see one that looks like fluff, that's pretty much what's happening. The ratings are still pretty bad, but they'd be worse without that campaign. As for my personal comments, where do I start? My salary is pathetic. And really it all ends there for me. I even got a big promotion and only got the equivalent of a $0.55 per hour raise, and even then I had to wait four months before I got that. 5 month wait for any benefits. No real vacation till after you've been there one full calendar year. You accrue vacation based on last year's service. So if you get hired in July of 2009, you get zero vacation or sick time for the rest of the year and 5 days for 2010. They do this so they don't have to pay out accrued vacation. Like if I quit today, I would have earned 5 of my 10 vacation days for 2010 already, but I wouldn't get paid for them because I'm not eligible for them until January 1, 2010. It's just one more way to hold back a little more money from the employees. Pay periods are every two weeks, but you don't get paid for a week and a half. So the next pay period ends on Friday. I'll submit my pay sheet on the following Monday, but I won't see that money till the Wednesday of the following week, a full 11 days after the end of the period. Again, this is just one more way they hold on to your money. If you get hired and start a Monday at the beginning of a two-week pay period, you won't receive your first paycheck until 3 1/2 weeks later. As for the environment, employee morale in Dayton about the company itself seems to be universally horrible. There's a huge rift between Houston (where the leadership is based) and Dayton. Nothing gets done without Vice President Approval, and a lot of things don't get done without going all the way up to Bob Brockman himself. He even personally approves every hiring decision and every raise for this company of 6,000 employees. If Google is a horizontal, collaborative business, Reyrey is the opposite. Management treats their employees like school-children, and they treat their customers worse. UCS, the company that bought Reynolds had about 2000 dealership customers two years ago. Over half have left for other DMS providers, and not because their software systems were bad. They left because they hated being constantly strong-armed to do things by UCS/Reynolds, all of which cost them more money. Bob Brockman thinks he's God in his white shirt and red tie. Truth be told, though, within this private company, it's basically true.

2.0
Jan 19, 2023
Recommend
CEO approval
Business Outlook

Pros

- People were great, super nice and friendly - The initial training was great - Work-life balance was good

Cons

TLDR at the end... The biggest con of this place is the absolutely horrendous pay. It is so far below the average it's insulting. The only reason to take the job is just for the experience, but once you get one or two years of experience you should absolutely leave. I cannot stress how poor the pay is here for the work you're doing and value you're providing. After I interviewed they offered me UNDER $50,000....as a software developer. Absolutely ridiculous to be completely honest, it clearly shows that the company doesn't value you. For context, just two years after leaving I doubled my income and am at over $100,000 salary in Houston. You have incredible value elsewhere, this company does not care for you. The only reason I took this job was because I just desperately needed the experience, but once I got it I left the first chance I got. Frankly speaking, if you work here you will be poor. If you're a college student in the area right now, you know how terrible the company's reputation is. You're told to avoid the company at all costs at career fairs and the like, and for good reason. I imagine there's people at the company with probably decades of experience earning less than I am right now with just a bit over 3 years of experience. It's honestly very sad and they truly deserve the poor reputation they've built up. Also, cherry on top is that the previous CEO was a billionaire who broke the record for the *largest tax fraud in American history*. Let that sink in...the guy was a billionaire, with a 'B'. He had all of the funds imaginable to better the pay at his company and improve its reputation. But not only did he basically severely under pay his own employees and give them really bad pay, he stole from all of America lol. TLDR: The pay is really bad. I cannot express how underpaid you are over here as a software developer. If you are absolutely desperate, take the job and leave as soon as you get a year's experience or so. The company might be better otherwise but as it stands, it's a total joke because of its compensation.

1.0
Apr 20, 2017
Recommend
CEO approval
Business Outlook

Pros

The benefits are admittedly pretty good.

Cons

In the other hand, everything else about the company is terrible. Management us overbearing and offers no real support. The work is tedious. There is no opportunity for advancement. Training is inefficient and inadequate. The company forces employees to participate in unpleasant after hours activities and punishes those who don't attend. The dress code antiquated and unbelievably strict.

Viewing 28 - 30 of 2,360 Reviews

Glassdoor has 2,526 Reynolds and Reynolds reviews submitted anonymously by Reynolds and Reynolds employees. Read employee reviews and ratings on Glassdoor to decide if Reynolds and Reynolds is right for you.