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Reynolds and Reynolds

Engaged Employer

Reynolds and Reynolds reviews

3.4

63% would recommend to a friend

(2,360 total reviews)
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Chris Walsh

82% approve of CEO

59% positive business outlook

Reynolds and Reynolds has an employee rating of 3.4 out of 5 stars, based on 2,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds and Reynolds employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Aug 8, 2018

Avoid like the plague

Recommend
CEO approval
Business Outlook

Pros

401k matching, thats really it.

Cons

A company of 6000 employees that has no HR department. Think about that. Ole Bob think's they cause more trouble than they do help, so he just doesn't have one. What do they do instead? Have all supervisors and up attend a one hour training session that's supposed to teach them to deal with issues that other people make careers out of. If you've ever had an issue with this company, it probably started here, because you're supervisor/manager wasn't equipped to deal with the situation. Why else should you avoid this company? Barely anything you learn here will have real world applications. They use their own proprietary software for everything, so unless you leave to go work at a dealership that uses their software, its useless. Management and supervisors are taught to micro-manage to the extreme, salary increases were consistently in the 1-1.5% range while I was there almost a decade. They waste time with meetings to discuss inane management fluff and feel good stories.

2.0
Aug 4, 2017

Do not recommend

Recommend
CEO approval
Business Outlook

Pros

80% of the people are absolutely amazing. I have found some of my best life-long friends from the years at RR. The sales training and experience you gain by working here for a few years will be invaluable to a long-term sales career. The same goes for the problem solving and general staying-sane you have to practice daily while working here. The benefits are decent and probably close to industry standard (High deductible health, 6% 401K match, affordable vision/dental/life/AD&D). You truly do have the best products to sell in the industry...and although there is a lot to be improved upon...you can be confident knowing if you win a sale, it's because you deserved it, not because you were a sales monkey selling "me too but cheaper" like the competitors. Because of this level of skill required, you can make a LOT of money if you stick it out for the first few years (but you'll have to fight for a lot of it when they try to shaft you).

Cons

I have literally had multiple prospects/customers say things like "call me when your owner is dead", "how does it feel working for Nazis?", "you're the only reason I tolerate your company", etc etc. A majority of customers agree that RR offers the best products in the industry, but more and more they are becoming unwilling to pay for them, especially considering the general disgust most of them feel towards the company. Employees feel the same way, even those who have been around a long time. Team meetings generally consist of everyone catching up and complaining about how awful the company is, how they got railroaded by someone, or how the company owes them thousands of dollars they have been fighting for months to get paid. The "leadership" is questionable at best, and getting worse and worse. They would rather have incompetent and inconsistent managers (that they can control like puppets) than leaders who develop and unite their teams. I saw a lot of amazing employees get screwed and a lot of horrendous employees get rewarded during my time here. Much of it was, frankly, very sad to watch. Disgust is a word that described a lot of what I felt in the last year. There is an unbelievable amount of red tape and tension between departments. In what world is it normal to have to wait a week for contracts to be edited for a customer finally ready to sign a deal you worked on for 6 months? Many of us often talked about how it felt like management sat in a room to think of ways to make our already very difficult job harder. There is not a ton of opportunity for advancement. Even if there was a spot to open, you would likely make LESS money but have MORE responsibility, stress, and travel. I had many above me confirm this. There are many rumors going around about the stability of the company and whether or not it will be sold off in pieces. There has been a lot of reorganization going on the past few years and (surprise) it created even more turmoil and consisted of extreme favoritism towards some people.

2.0
Apr 7, 2017

Your first job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get paid every two weeks

Cons

Upper management it's stuck in the Stone Age. Their employee handbook is thick and every paragraph ends up with "up to termination" if you go with this probably 90% of the people working there could be fired at any one time. The thing is that people don't get fired unless you test positive for tobacco use. You can carry a loaded weapon at work at any time . It seems that a cigarette it's more dangerous than a loaded gun? I've seen people work 10 hrs a week and get paid for 40 hrs for years This is why you are not going to get paid well and why they don't want you to know more than you have to do your job. If you like an environment where moving up means taking it like a slave then this is for you. I recommend get your feet wet and move on or you will regret it latter

Viewing 16 - 18 of 2,360 Reviews

Glassdoor has 2,526 Reynolds and Reynolds reviews submitted anonymously by Reynolds and Reynolds employees. Read employee reviews and ratings on Glassdoor to decide if Reynolds and Reynolds is right for you.