Opportunities for Growth - RigUp has a knack for getting rid of the most innovative and passionate people because they aren't yes-men. While they hired some terrific leaders, they never lasted long if they disagreed with the COO. If you had one of the few great managers, you absolutely had opportunity for growth. If you were lucky to have a good manager, you had great growth opportunities. Once you got stuck with a bad manager (which there were plenty of), you were done for.
People - They also have a knack for hiring or promoting managers who have absolutely no experience or skill. While it's common for startups to promote people to roles they've never been in before and hire young/inexperienced managers, RigUp desperately needed to train and guide their managers. There were no real trainings or requirements for managers until March of 2020, and even those were half-baked and more of an idea than actual practice.
Culture/Values - They have some great values in place, but don't actually live by them. The only thing they ever focused on was "Exceeding Expectations" which is a terrible way to motivate people. If your goal is to exceed your goals, people constantly feel like they're behind even when they're meeting their goals. They touted a good work/life balance, which they had when I started, but in the end the execs would just walk around the offices at 6pm and praise the people there and shame the people who weren't there still. If you weren't in the office working 8am - 7pm as well as answering Slacks and calls at all hours and on weekends, you weren't doing enough.
Transparency & Focus - It was constantly unclear of what our main priorities were, and what teams were working on. We switched focus about a dozen times in the year and a half that I was there. They are selling a product that has barely changed at all and has massive gaps and flaws, and didn't seem like it was changing anytime soon as they pulled nearly all product resources.
All in all, RigUp is a glorified consulting firm that just wants to hire yes-men. I'm optimistic that once the economy is in a better place they will learn from their mistakes and pick themselves back up.
