RigUp reviews

3.2

48% would recommend to a friend

(273 total reviews)

Xuan Yong

38% approve of CEO

40% positive business outlook

RigUp has an employee rating of 3.2 out of 5 stars, based on 273 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RigUp employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.5 stars).

Reviews by job title

273 reviews
3.0
Apr 9, 2020
Recommend
CEO approval
Business Outlook

Pros

A ton of passionate, talented people that want to execute and make a difference. No shortage of big thinking and talented folks. Good benefits/pay, though unclear if that will remain given the layoffs. Nice location downtown, nice offices (irrelevant currently), good brand name on your resume in Austin. I think they are solving an important industry problem and I think the work itself is super interesting, so I'm still optimistic the company can be successful if they make some culture changes.

Cons

In the last few months, it's been utter chaos. Leadership is trying to implement goals but doing it in a way that is unsustainable (30 day goals, expectation of 110% performance in a crisis is tone deaf). The tech product is not as advanced as you might think. C-Suite leadership recently is giving conflicting messages to employees, people feel a lot of uncertainty after being told no layoffs and 2 weeks later seeing layoffs. I would still recommend it as a good place to work to friends but would not sugarcoat the hard truths - be prepared for a lack of clarity (more than any other startup I've worked at), conflicting messages from leadership and a big focus on execution without a clear roadmap. Heavy investor influence seems to be the case in some of these decisions which may just be par for the course.

1.0
Apr 9, 2020

Next WeWork

Recommend
CEO approval
Business Outlook

Pros

Coworkers have a desire to make this a great company.

Cons

Let's be real here. Everyone that has worked or interviewed at this company has been led to believe that this is a tech company. It is not, it is a staffing agency that has outgrown its platform. This is not a dig at the engineering team which I know has raised concerns and has been vocal about the issues with the platform. The acquisitions in recent months have only contributed to this problem with the majority of the workforce (referred to as units) now off the platform. This manual workflow has created critical operating issues for RigUp. The RigUp stance of "we will deal with it later" resulted in a company wide meeting asking its employees to volunteer their free time to resolve these issues. RigUp raised 300M in the last year but somehow was unable to keep a fourth of its workforce. This goes to show that the company does not care about its employees.

1.0
Apr 7, 2020

Horrible leadership, inadequate product, terrible culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very smart and very talented group of individuals propping up the company. Decent benefits.

Cons

A good portion of those smart and talented people that drove the company to the success it has, are gone due to the incompetence and lack of caring from their C-Level "leaders". When the CEO & COO decide to voluntarily lay off 75% of the division that drove the most revenue and was there from the inception of RigUp, you have to ask yourself are these the type of people I would want to work for. In the middle of a pandemic they willingly decided to lay off 120-130 of their employees to “better position themselves”. Where were the adults in the room when making that decision? There are none. The culture is incredibly bro and cliquish. They do not take criticism or suggestions well. Whenever someone would challenge the executives to implement a better operation or strategy, they typically would not be there long. It shows a lack of self awareness and humility to only surround yourself with agreeable people. The arrogance and delusion from their top executives is surprising to say the least. It’s like they read the Elizabeth Holmes story and said “she did it right, let’s do that”. As far as the product goes, there is not much to say. They are hardly a tech company. They have not made a sound decision in regards to tech in the time I worked there. Instead they rely on interns and hire contractors to fill in the gaps. They have no idea what they are doing and have not tried to fix their platform to better help themselves. Instead they wait till a problem is so insurmountable that not much can be done but throw as much human resources at it as possible to try and fix it. They have zero accountability for management, which is also incredibly inept and/or inexperienced. Most of their mid-management has zero experience and has no business leading a team of any size. Again, they elected to send 130 of their employees out the door during the worst pandemic this world has seen in over 100 years. The C-Level at RigUp does not care about any of their employees. Save yourself the wasted time and find a better place to work, which should not be hard. I would suggest to go find a company that will not only appreciate you but will not willingly leave you out in the cold when the world gets turned on its head. Again, would like to underscore how poorly the C-level and management thinks of their employees.

Viewing 223 - 225 of 273 Reviews

Glassdoor has 299 RigUp reviews submitted anonymously by RigUp employees. Read employee reviews and ratings on Glassdoor to decide if RigUp is right for you.