Right Management's leadership, particularly among the Regional Talent Management Practice Leaders, is woefully unsuited for managing a consulting business. They have hired people over the past two years to lead large swaths of North America who have no background in talent management consulting. Then they send these people out to the marketplace, meeting clients and even giving presentations at conferences. Not surprisingly, clients hate them. On the inside of our organization, these Practice Leaders micro-manage the regional consulting teams, meddling in areas and making decisions where they have literally no expertise. The result is that employees are anxious and fearful of losing their jobs if they speak out or step forward with an innovation. There needs to be a wholesale housecleaning of these Practice Leaders. Fortunately, there still are a few decent consultants in each region who have the skill set and the credibility to succeed these incompetents. But time is short. Good people are preparing to bail as the economy picks up. It remains to be seen whether pur parent company Manpower or Right's senior leaders in Milwaukee are even aware of this situation. It seems that they ignore annual employee engagement survey data--whose results were never released this year.
