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RingCentral

Engaged Employer

RingCentral Customer Service Manager (CSM) reviews

2.1

47% would recommend to a friend

(8 total reviews)
avatar

Vlad Shmunis

59% approve of CEO

47% positive business outlook

Ratings by category

3.4

Compensation and benefits

3.1

Work/Life balance

2.5

Career opportunities

1.8

Senior management

1.5

Culture & values

1.3

Diversity & inclusion

Ratings by demographic groups

Reviews by job title

8 reviews
3.0
May 14, 2025

Good Company

Customer success manager (csm)
Recommend
CEO approval
Business Outlook

Pros

Pay, work-life balance, unlimited PTO

Cons

Pressure from upper management can be stressful when customer want to reduce licenses

5.0
Jun 6, 2023

Great people make this a great place to work

Customer success manager (csm)
Recommend
CEO approval
Business Outlook

Pros

They do a good job of hiring skilled people who are dedicated to overall success of their customers and the company. Benefits are also great!

Cons

A lot is expected of us - firedrills and added responsibilities above our roles/responsibilities. It's hard to complete everything in an 8-9 hour day.

Viewing 4 - 6 of 8 Reviews
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RingCentral reviewsRingCentral Customer Service Manager (CSM) reviews

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