Riot Games reviews

3.9

74% would recommend to a friend

(1,041 total reviews)
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Dylan Jadeja

66% approve of CEO

53% positive business outlook

Riot Games has an employee rating of 3.9 out of 5 stars, based on 1,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Riot Games employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Aug 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Not the best benefits out there but pretty good. Some of the most talented folks in their respective fields have come to work at Riot. (Pro/Con) There are a lot of passionate, hard working people who care a lot about what theyre doing, even if they are facing difficulties and roadblocks trying to do their jobs or accomplish goals. Riot cares a lot about their players and tries to keep their interests first. Hard work is rewarded, sometimes, but prepare to have your work un-done or ignored by other departments if they aren't paying attention. "Collective information and knowledge" are a bit of a problem here. Good location in Santa Monica (expensive as hell though). Nice office with really good comfort perks.

Cons

Trying to work with other departments can feel like navigating a thousand disconnected islands. Gaps between departments create issues. The company has grown so fast that this is only getting worse as time goes on. Talent often come hand in hand with "arrogant" and "egotistical" - The Riot culture has done nothing to help this. Interaction can sometimes feel uncomfortable and occasionally borders on hostile. Employees that push aggressively on their projects do seem to get more done and other employees who notice that either become more aggressive or become somewhat jaded. Some employees/management demonstrate very little consideration for other employees' workload and time. Politics and favoritism here reminds me of college. Emails are handled horribly. If you come from any corporation or company that makes use of office email systems you will immediately see that the use of email at Riot is a disaster zone. Long term planning seems practically non-existent in a lot of areas. You'll see it "presented" on flashy powerpoints from time to time with no real context or detail. Where it does exist lacks the concrete detail and organization needed to actually execute successfully. Riot claims to be very transparent to their employees but you will quickly learn that this is only half-true. Saying your going to "adapt" is one thing - actually "adapting" and looking back to see what could have been done better is another. If you aren't prepared to love your job and work overtime / attend after hours events it might be tough for you here. Salaries for some positions are under the industry standard.

4.0
Aug 12, 2012
Recommend
CEO approval
Business Outlook

Pros

- Great Benefits - Flexible Work Hours - Great Culture - Value Individual contribution - Open Door Policy - Usually very little in the way of "office politics" - Playing League of Legends is almost - Lots of extracurricular activities - > 800 people and we still feel like a family (a really LARGE family) - Great positive energy around the office where people come to work because they WANT to...not because they NEED to. - Challenging / exciting problems to solve - Dedicated to helping their "Rioters" grow through effective mentoring - Competitive Salaries - Playing video games at work and it is ACTUALLY part of your job...need I say more :)?

Cons

Cost of Living: Santa Monica is beautiful, but it is not cheap. While I chose to move here after my first year, the first year I lived for about 35% less over by LAX in Westchester, giving me about a 20 min commute. Downtown Culver City or the Palms are also great options if you STILL want to be close to "things to do", without paying high rents, but if you don't mind a roomate or two, Santa Monica is a great place to live. Work / Life Balance: As the company has had explosive growth, sometimes people feel as though it is difficult to maintain work / life balance. Sometimes people complain about "mandatory events", but even our mandatory events have always been optional and usually come with a cool reward. For example, after our last "mandatory" event, we got to see The Dark Knight Rises a day before general release for free...pretty awesome if I DO say so myself ;). The people that tend to feel this way, In reality though, are those people are those who do not raise visibility that they feel inundated with work. How do I know? I used to be one of them :). As you grow at Riot, your manager WILL give you more responsibility. However, he or she will ALSO be very receptive to your needs. If you say that your workload is getting to high, managers are always willing to help and find additional resources to assist. I feel like a lot of people give Riot harsh reviews because this is their first job in the industry and don't know what to expect or don't know how to say no. Trust me...I worked at startups where the norm was > 90 hours / week. At Riot, I manage to still be a top performer and I honestly only work 50 hours on average per week. Granted...that's not 9-5, but it isn't a sweat shop either as some people have said. I would say about 2 days / month, I am at the office late because of a deploy or because there may be that occasional live issue. If you currently work here and you have done all of the above and STILL feel inundated...consider reading "On Managing Yourself" from the Harvard Business Review. It worked wonders for me ;). Communication: As the company has grown and new departments have formed, effective communication to ALL relevant parties has become more of a challenge. I joined when we had about 150 Rioters and it was much easier to keep everyone in the loop. Usually a quick chat with your manager can give you a clue as to who you should be including in your communication with other departments. Sometimes with regional offices around the world, you can feel the slightest tinge of a game of "telephone" where a message gets lost in translation. This IS something we have been working to improve though. Having worked with our international offices and almost every department @ Riot, I do feel this more than some people. I've found that it comes down to deciding in advance what is the most effective form of communication for the audience. Sometimes a meeting is the most effective, sometimes a powerpoint, sometimes an email. Sometimes it is a mixture of all three :). On-boarding / Training: Again...as we grew explosively, we are just NOW getting around to putting together many of our training programs. When I started about 2 years ago, it was very much a "throw you in the deep end with cement shoes on" mentality. People would be around if you started to "drown", but you usually were expected to grow organically by asking the right questions. Now that we're getting bigger, we have gotten more effective at on-boarding new Rioters in their respective departments and also in understanding our core values. Our mentoring structure has improved dramatically and on-boarding programs have become quite effective. We still have a ways to go...but we're definitely on the right track. Tech Debt: As with any company that grew at our rate, we have a decent amount of tech debt that we are now working through. We're getting better and our automated test coverage is constantly increasing, but we still have a long way to go. If you do join, I guarantee there will be at least one code base you despise working in, BUT...the great part? If you really don't like it, I guarantee you can find a team willing to take the time to rewrite it with you. Over the past two years, I've seen us steadily start paying back our technical debt that accrued during start up stages and the "despised code bases" are definitely on a decline. Not for Everyone: If you are used to a top-down organization or you don't like games, you probably won't enjoy Riot. We are hard core gamers and we lead bottom-up. You'll probably flounder if you don't embrace that ideal or don't enjoy games. Trust me...the pros far outweigh the cons :).

4.0
Aug 12, 2012

A Red Queen's Race that will force you to grow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ Work with smart and motivated people + Flexible hours + Free dinner through seamless every weeknight + Some might think this is a con, but Riot is a place where employees need to be able to work with little direction and management. That means employees are given a lot of freedom to choose what they want to devote their time towards. However, this is partly because none of the managers have time to do micro-managing.

Cons

- The company is experiencing growing pains. As Riot is growing into one of the top video game companies in the industry, its also raising its expectations for the quality of its employees. Unfortunately, some of the older employees haven't been able to keep pace and Riot isn't shy about firing. However, it doesn't do a good job of managing the fall out... - Internal communication and keeping everyone on the same page is still rudimentary, but improving.

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