Riot Games reviews

3.9

74% would recommend to a friend

(1,041 total reviews)
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Dylan Jadeja

66% approve of CEO

53% positive business outlook

Riot Games has an employee rating of 3.9 out of 5 stars, based on 1,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Riot Games employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

1K reviews
2.0
May 25, 2018

Death by a 1000 bad decisions and fear

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Open ended PTO, free lunch, dinner and unlimited snacks/soda/cereal if you work in Santa Monica. Basketball court, tons of gaming areas, well stocked pantries, good coffee shop, and so on. Super passionate co-workers. Benefits are very generous for full-time employees.

Cons

Do you like corporate spin? Welcome aboard, bro! Do you like dealing with people who can never give you a straight answer about why a terrible decision is being made in the face of overwhelming evidence that it is going to be a disaster? Do you like working for people who know less about your craft than you do but are in charge for unexplainable reasons? You'll get to experience managers or dev leads who are super at making convincing, Riot-buzzword-laden PowerPoints but have no practical experience in the departments they run. Do you like having the Riot Manifesto used as a weapon to shut down dissenting opinions? Managers will block real questions about a bad decisions being made with “Well this is what the players want and if you’re so misaligned then maybe you shouldn’t be here.” When their terrible decisions blow up and harm things they'll just shrug and say, “I guess that wasn’t the right call after all.” Zero consequences. Put that on repeat. Do you like getting reasonable, semi-regular raises? Sorry! Getting a raise is tied to the fear your managers have of pushing for and having to justify it to the same department heads that make all the bad decisions. Riot’s “meritocracy” feels like a way to say “If you stay in the same job you will NEVER get a raise.” Sorry, if you just like doing your job. That’s not enough. Oh, you’re doing more? Sorry, your manager didn’t want to fight for it. You aren't likely to get a raise unless you have a title change. This may work for some departments/roles but it makes no sense to use it across the board. Like being kept in the loop? Sorry! Riot's inability to communicate internally and get departments to work together is legendary. Want to duplicate work other teams are already doing? You're in the right place! Want to move from one department at Riot to another (aka Lane Swap)? Good luck! Unless you're a super-ultra-alpha-achiever this is a one-way trip out of the company. I have witnessed people get permission to seek other opportunities in the company from their managers only to have those same managers torpedo their chances in these other departments for political/personal reasons. Even if you do get permission to move, this process will take a minimum of 6 months to a year to actually happen.

2.0
Jun 20, 2016

Decent Benefits but Major Downsides

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Basically the same benefits that have been lauded by pretty much everyone else here: Free snacks and lunches/dinner, unlimited PTO, nice offices, etc.

Cons

Disorganization is rampant so lots of time and resources are wasted. Often completely separate teams end up working on the same project because neither knew about the other. Likewise, projects and research that have already been done tend to get done over and over because the information is not disseminated appropriately. Major projects tend to get spun up rapidly and dropped just as fast because of this disorganization, so a majority of the really big and cool things people work on here never get completed and see the light of day. Leadership is often inexperienced and ineffective. Most senior leaders surround themselves with yes-men only and challenging the wrong leader can effectively end your career at Riot. Subordinates often end up getting scapegoated for poor leadership decisions while the leaders themselves get off scot-free. Leadership also tends to claim that we have the "secret sauce" but no real idea what it actually is, which leads to sitting around twiddling our thumbs. Can be a hostile workplace. People who come forward with complaints or stories about discrimination tend to get brushed off as "poor culture fits" or "not core gamers" (including by senior leadership). Casual sexism, racism and transphobia is pretty rampant here.

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Riot Games Response
9y
Hi, and thanks for sharing your thoughts with us. What concerns me most about your review is experiencing a hostile workplace and facing discrimination. As manager of Diversity and Inclusion in Talent (which is a new role to Riot that is early in its development), I can say for certain that we care deeply about creating a safe space for Rioters and we don’t tolerate toxicity in both our game and our organization. We develop harassment and discrimination prevention training that is required for all Rioters and are currently designing content to address unconscious biases that might lead to a toxic environment. Our passion is educating Rioters to be more aware of how they impact each other so that teams are healthy and strong to continue delivering awesome experiences for players. I take your review very seriously, and urge you to reach out to Talent so we can understand what you’ve experienced. We have incredible Talent Partners who are available to listen, support, and take appropriate actions to solve these concerns. Thanks again for your thoughts, Soha El-Sabaawi
1.0
Oct 10, 2016

Jekyll and Hyde

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Passionate people - Company for gamers - Benefits/Food are unparalleled - Lots of opportunities to develop if you are right out of college

Cons

- The illusion of a “flat structure” needs to stop. The company does not operate in a flat structure. It just doesn't so please stop saying it does. Accountability is a big issue at the company, recognition for hard work goes unnoticed and the wrong people end up getting scapegoated because of this illusion. - Leadership is not unified on the goals of the company and everyone is acting in their own interests. Efforts are scattered and an alarming amount of waste in resources and energy happens across the company on a daily bases. This is why so many people are complaining about long hours and difficulty in work/life balance even though the company is bloated with too many employees. You don't need more employees, you need better leaders that lead by example. - Communication is poor and duplicate efforts with leaders that are at odds with each other can be found across the organization. There is little transparency and many decisions without explanation or well thought out plans for how to fully implement them are made. - Subversive bullying is reinforced. Women, transgender and introverted Rioters get the brunt of this behavior and are frequently bullied by loud stereotypical alpha personalities. When the outliers complain or seek assistance in a difficult situation they are dismissed by leadership as not having what it takes to be a Rioter because they are not fixing the problem themselves.

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