Rippling reviews

Terrible management, lots of micromanaging. At the same time, managers are brand new and have no authority/willingness to get their hands dirty and solve problems for their team. There are HUGE communication issues that have been raised for years with no solution. Every time you bring up a systemic issue with managers, they have no idea what to do about it other than bring it to their manager. Then we hear nothing. Career growth is abysmal. We've been told for almost 2 years that "career progression" documentation was coming and it never does. There are very unfair (possibly illegal) hiring and promotion practices that rely strongly on favoritism. No work life balance and job descriptions are not accurate. People are hired as EDI Analysts and then do a customer service role nearly full time. It's very strange to hire people to do one job and then ask them to do something entirely different. Most people are doing the work of 3 different jobs and are expected to work insane overtime.

Culture- it’s very clicky and no one really helps one another because of monthly quotas you don’t have time. From what I’ve seen is they fire people quickly and by quickly, I’ve seen leadership put reps who are 2 months off ramp on a “memo or PIP” and fire them right after. Very transactional organization. 100% inbound leads- they will eventually go to outbound which will change numbers drastically as no one “outbounds,” now this sounds great, but it’s luck of the draw with what inbound leads you get which dictates your number, most of the inbound leads are atrocious like a low level not DM taking the meeting for a Stanley cup. I’ve seen great sales rep get let go from just getting these atrocious leads, it’s truly luck of the draw. If you’re looking for stability, Rippling is not the place. Product is transactional as well as the way they go through talent.