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      Rite Aid

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      Rite Aid reviews

      3.2

      33% would recommend to a friend

      (7,557 total reviews)

      Matt Schroeder

      20% approve of CEO

      15% positive business outlook

      Ratings by demographic groups

      Rite Aid has an employee rating of 3.2 out of 5 stars, based on 7,557 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rite Aid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      8K reviews
      2.0
      May 4, 2015

      Good intentions, but poor execution.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job is fairly simple. As long as you can follow simple instructions you'll do fine. Customers are the best part of the job.

      Cons

      There has been an Extreme cutback in payroll hours, but an increase in work expected. Associate availability is preached often, yet they've cut the ability to have more than one associate at the store the majority of the time. The current training program is not up to par at all, and really doesn't train anyone on getting the job done the right way. Cashiers are given inconsistent hours, and low pay, but are expected to work as hard as a supervisor. They have no incentive to work hard at all. Promotion from within is spoken of often, but many can't stand staying long enough to see that happen.

      1.0
      Apr 8, 2015

      small town cashier forced out & victim to harsh lesson in mistreatment, assault, and ultimately wrongful termination.

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      ALL pros are not at all company related...(ex: love of my regular customers, working within 5 min of home, my ability to keep a smile and provide exceptional customer service when employer is not supportive and ignorant...) the mistreatment I endured from this company DID however, made me learn NOT to trust in ANY of their own claims of values and CODE OF ETHICS!, that always be suspicious and when it comes to following reporting wrong-doing as stated in handbook within the chain of command, Automatically expect to be retaliated against!

      Cons

      -#1 problem...When it comes to "3 in line its time" aka 2nd/3rd cashier...the supervisors, Asst mngrs & few managers will take from a min 5 full minutes USUALLY up to 10+ minutes to show up to assist.They ALWAYS behave as if touching the register is BENEATH them! That is when I started successfully running 2 registers at once! My customers REALLY APPRECIATED that.... -Allowing verbal abuse and mistreatment from irate customers. -Ignores ALL policy declarations and punishes the wrong persons in effect making themselves retaliators to whistleblowers. - When they hire store managers at level instead of having a Cashier/Cus SVC Associate work their way up in proper promotional ladder, they FAIL to make certain new hire manager is PROPERLY and WITHOUT question knowledgeable and respectively cooperative of SENIORITY protocol and if not make them submit requests before action. -Sadly I would LOVE to have my job back, but only because I was excellent at it! I was NEVER any threat to ANYone, I was constantly asked to promote but was happy in my role as was....

      3.0
      Apr 7, 2015

      Struggling to find meaningful strategy

      Pharmacist
      Recommend
      CEO approval
      Business Outlook

      Pros

      They seem to have a solid grasp of what they want this company to look like in the new healthcare system. Good benefits.

      Cons

      Difficulty in implementing the ideas they state for the company on the store level. Any dissent or new ideas are squashed. If you can't perform your job how they want it all falls on you, no internal review of feasibility of programs or initatives. Large gap between upper management and store employees.

      Viewing 40 - 42 of 7,557 Reviews
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      ReviewsRite Aid reviews

      Glassdoor has 7,735 Rite Aid reviews submitted anonymously by Rite Aid employees. Read employee reviews and ratings on Glassdoor to decide if Rite Aid is right for you.