Rite Aid reviews

3.2

33% would recommend to a friend

(7,556 total reviews)

Matt Schroeder

20% approve of CEO

15% positive business outlook

Rite Aid has an employee rating of 3.2 out of 5 stars, based on 7,556 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rite Aid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Aug 30, 2009
Recommend
CEO approval
Business Outlook

Pros

I had good associates many of whom I am still friendly with. There were a number of customers that usually made my day suck a little less when they came in.

Cons

Pay stinks less than you would make at CVS or Walgreens. Benefits are getting worse. Only Aetna health fund is available now. Raises are abysmal 2% a year is an insult. The cost of the health insurance goes up more than that every year making the raise pointless. District management varies from district to district. I felt that the DMs were more yes men to certain RVPs and would only stick their neck out so far for their managers. In my case I was fired for poor performance (working 55+ hours at the time). Basically I was "unable to get the store looking the way it should" in the insane hours I worked. A month earlier when "bonuses" came out my DM told me that I had the best bonus in the district because of my store's great CSI scores and EBITDA. So basically they fired me even though my customers were happy and I was making a decent profit. To make matters more insulting I was fired on the 8yr anniversary of the date I started with Eckerd. Out with the old in with the cheap I suppose. They recently made low volume managers hourly and "demoted" assistant managers back to shift supervisors and cut their pay. I was fired literally the weekend before this was supposed to take effect so I can't comment on how it affected sales/profitability in the store. I can't imagine it helped very much if at all.

1.0
Aug 28, 2009
Recommend
CEO approval
Business Outlook

Pros

not much of late and probably won't be in the future. Insurance is ok. Most of the customers are great but we really don't have the time to talk to them like we use to.

Cons

discrimination is rampant, asked to work off the clock, don't get breaks. pressured to do two tasks at one unless your one of the suck ups. DM doesn't have a clue and is a big part of the problem. It is a pitiful operation here in Alabama and I can see bankrupt in the future. morale can't get much lower. Store manager is one of the worst managers I have ever seen.

2.0
Aug 27, 2009

Employee Morale is Low

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Insurance.is all right, and I am glad to have it.

Cons

We are expected to provide superior service and get everything done in the store, stocking, planograms, checking out of dates, printing film, helping customers etc etc etc with two people in the store's front end, and sometimes with only one person, the manager. The overall morale is in the sewer. Employees who have been there almost a decade full time are getting their hours cut so RA can bring in "shift supervisors" for barely minimum wage. No raise to speak of, and many have had salary cuts. Not allowed to run a register and do simple things like returns, modifies, or voids over $2.99 w/o manager approval. Of course, the manager is busy in the store and often the customer must stand waiting for several minutes waiting on a manager's register approval because they decided not to get an item or a sale item did not ring up right (an ongoing problem, especially for the TPR's) No raise, no lab bonus, everything questioned by mid and upper level management. Snarky emails from mid upper almost every day. They have the new CCC program, or whatever it's called. "It's my Rite Aid and I love it????" Waste of time and probably money, nothing is happening any differently except they have added an additional "employee appreciation day", where we get 30% off. (Not on sale items, of course) WoooHooooooo. I am thrilled. I am afraid RA is on the way to bankruptcy anyway. I hope not, I would like to keep my job that I used to love, I really need the insurance.

Viewing 7492 - 7494 of 7,556 Reviews

Glassdoor has 7,734 Rite Aid reviews submitted anonymously by Rite Aid employees. Read employee reviews and ratings on Glassdoor to decide if Rite Aid is right for you.