Rite Aid reviews

3.2

33% would recommend to a friend

(7,556 total reviews)

Matt Schroeder

20% approve of CEO

15% positive business outlook

Rite Aid has an employee rating of 3.2 out of 5 stars, based on 7,556 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rite Aid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Mar 15, 2009
Recommend
CEO approval
Business Outlook

Pros

flexible schedule and available ot hours. For the most part, the company lets you do your job without micromanaging.

Cons

lack of ancillary hours. you end up being the pharmacist, cashier and tech all at once. The company pushes customer service but doesnt provide the necessary tools. With dwindling ancillary hours, it is dificult to improve and meet desired objectives. In fact, often times the pharmacy is left with just one employee to mann all the stations. Because of the companies financial status, there is a stress that starts from senior management that trickles down. We need to increase bussiness but at the same time we are cutting overhead on a weekly basis.

1.0
Mar 14, 2009

value your employees and customers.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

fewer employees and closeness to them. great customers

Cons

open longer than other retailers especially on holidays. all these with the exception of a few close at least by six or are not opened. store and assistant manager are required 50 hours a week there by cutting full time hours for shift supervisors. we are usually down in sales after six p.m. on sundays and have few sales before noon on sundays. we were open 9-9 thru the week and 10-6 on sunday. pay scale is not up to what competitors pay. district and regional managers use intimidation to scare lower management to do what they say is 0 tolerance policy. to me 0 tolerance is harassment in the work place or discrimination. to say one can be fired for not pulling outdated milk three days ahead of time even if only one gallon, you can be fired on the spot, store manager and who ever was on duty that day. there are many more petty examples of this 0 tolerance policy. required to be open in dangerous times such as blackouts and severe snow weather, level 3 and 4, and icy conditions. personal time and family life are not an option. you are definitely criticized more for what is not accomplished than praised for work well done. we are faulted if equipment does not work right on some things, i.e western union. too much to list.

4.0
Mar 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Working at Rite Aid is a great stepping stone for students who are looking to experience pharmacy at the retail level. They offer on the job training supplemented with their computer-based training programs for new hires. Working in the retail setting, will allow the pharmacy technician the opportunity to interact with many of the patients, it builds a small community. The pharmacy system that is used by the company to track patients' medications is very simplified and easy to use, the program is very efficient at preventing medical errors. The set-up of the pharmacy work flow is very efficient, starting with the technician computer bench to dispensing then the final review by the pharmacist and finally pick up window. Rite Aid locations are spread out around many major cities, making it very easy to transfer employment.

Cons

The pay does not necessarily reflect the amount of work and experience. Negotiating a raise is dependent on the District Manager. Retail pay is usually low. There really isn't any encouragement for the technicians to obtain national certification. One time the store was closed due to a power outage (ice storm), I was scheduled to work that day but was not paid, a friend who was employed at another pharmacy had to close their store too, but paid their employees who were scheduled to work that day. This may be due to the fact the her pharmacy had unions.

Viewing 7516 - 7518 of 7,556 Reviews

Glassdoor has 7,734 Rite Aid reviews submitted anonymously by Rite Aid employees. Read employee reviews and ratings on Glassdoor to decide if Rite Aid is right for you.