Does Ritter Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritter Communications employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Ritter Communications. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Ritter Communications?

43% of Ritter Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritter Communications 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Ritter Communications?

Network Support Specialist (4) , Analyst (2) , Help Desk (2) , Helpdesk Technician (2) , Network Engineer (2) , Systems Engineer (2)

What are the pros of working at Ritter Communications according to real employee reviews?

"good benefits" ((in 12 reviews)); "Great coworkers and the higher ups take care of you when it comes to food." ((in 5 reviews)); "Pay is average" ((in 4 reviews)); "Their recruiters do an amazing job of finding awesome people to fill roles." ((in 4 reviews)); "Everyone is super friendly and always professional." ((in 3 reviews))

What are the cons of working at Ritter Communications according to real employee reviews?

"So many "walls" between departments and senior management that it's almost impossible for the whole organization to achieve any level of efficiency." ((in 3 reviews)); "A staggering amount of frustrated top tier talent has left Ritter for much better opportunities in the past 6 months, and more will continue to do so, after upper management has made it clear that investing in their current employees is not a priority." ((in 3 reviews)); "The department was encouraged, by management and long" ((in 2 reviews))

What are the top reviewed Ritter Communications locations?

Jonesboro , Little Rock , Rogers , Russellville , Millington

Ritter Communications reviews

3.5

43% would recommend to a friend

(55 total reviews)

Alan Morse

52% approve of CEO

38% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritter Communications has an employee rating of 3.5 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritter Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.9 stars).

Reviews by job title

55 reviews

1.0

Mar 13, 2023

CRAP

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None that I can think of.

Cons

I worked at Ritter Communications for about 5 years, starting as a Helpdesk Technician and eventually becoming an ETAC. At first, everything was fine, but then it went downhill. They paid ETAC and NOC staff a small amount and expected senior-level work from them. As a result, many people left, but HR and senior management did not recognize this. It's unbelievable.

2.0

Mar 10, 2023

Underpaid

Network support specialist

Recommend

CEO approval

Business Outlook

Pros

Great people in the department that are very helpful. Will learn loads of stuff. Benefits seem pretty good in general with a great 401k plan. Keeps you on your toes with challenges so it doesn't feel like you're doing the same thing over and over.

Cons

Tied to the phone, call center job taking customer calls all day. Must learn a wide spread of knowledge but aren't compensated for how much expertise you need to do the job effectively. Lackluster training, lacking in quantity and quality. Sparse PTO.

4.0

Dec 19, 2022

Great people

Analyst

Recommend

CEO approval

Business Outlook

Pros

Great people Decent benefits Fun environment on most days

Cons

Low pay Slow to hire/promote Lack of changing with the times

Viewing 22 - 24 of 55 Reviews

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Jobs at Ritter Communications

Virtualization and Systems Architect

Rogers, AR

View job

NOC Security Engineer