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      Ritz-Carlton

      Part of Marriott International

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      Ritz-Carlton reviews

      3.7

      69% would recommend to a friend

      (2,962 total reviews)
      avatar

      Hervé Humler

      80% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      Jun 14, 2015

      it used to be a great place to work.

      Housekeeping manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Great culture and service philosophy.

      Cons

      Poor work/life balance. Managers are usually overworked and abused. Corporate and property owners are always trying to figure out how to demand more results while providing fewer resources. Opportunities for advancement are few and they are usually reserved for those who know how to play the political game or have a sponsor.

      3.0
      Jan 27, 2015

      The Ritz-Carlton is a prestigious company to work for that looks great on a resume.

      Associate director, meetings & special events
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is constantly training employees in best practices and the employees are the best in the hospitality industry. You can always count on other departments to get things done and get them done right. There is some room for advancement. The pay can be higher than other hotels and bonus structure is good.

      Cons

      In order to move up, you often need to move to another property, which is usually in another city. Work-life balance is not the best. Minimum 10 hour days for managers with little flexibility for personal commitments. Lots of early mornings, late nights, and weekend work. Heavy work load for events and often very stressful. Lots of unnecessary paperwork.

      2.0
      Mar 6, 2013

      Former Bartender Ritz Carlton Amelia Island

      Bartender
      Recommend
      CEO approval
      Business Outlook

      Pros

      great company benefits paid vacation traveling was easy with room rates.

      Cons

      I was with the company for 3 years.. everyday of the 3 years I was treated like a dog. even when I was pregnant. no respect what so ever for anyone. I finally left the company with a heavy heart but head held high.. if they didn't want you working there.. they found a way to get you out.. Dirty Dirty.

      Viewing 40 - 42 of 2,962 Reviews
      Related searches: Ritz-Carlton jobs | Ritz-Carlton salaries | Ritz-Carlton benefits | Ritz-Carlton interviews
      ReviewsRitz-Carlton reviews

      Glassdoor has 3,527 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.