Rivers Agency reviews

4.4

86% would recommend to a friend

(26 total reviews)

Lauren Rivers

88% approve of CEO

84% positive business outlook

Rivers Agency has an employee rating of 4.4 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Rivers Agency employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

26 reviews
5.0
Nov 2, 2018

A place to learn and grow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Rivers is a great place to work with a large variety of clients and projects. Importance is placed on learning, producing high-quality creative work and collaborating with teams. With a focus on education, Rivers pays for each employee to go to conferences all expenses paid - plane, hotel, food. We are challenged to learn and focus on our personal passions through our work. There are a lot of other great benefits offered including competitive pay, healthcare, retirement contributions, bonuses, free Friday lunches and more.

Cons

The work can be fast-paced, as it is an ad agency, but the hours still remain very reasonable with people rarely having to work during off hours.

avatar
Rivers Agency Response
7y
Absolutely! We 100% want to see each and every team member do their personal best and learn as much as they can. We love for our team to learn and grow. We work with each individual to set goals, we peer program, we do peer art and code reviews, and we focus on individual advancement. We like to say, if you are continually setting goals and reaching those goals you are in the right place professionally. Sometimes feedback comes from winning awards and sometimes the best feedback is when a client's e-commerce conversion rates go up 67% when we launch a new site. That means that the entire team made a lot of amazing decisions about everything from product database architecture to user experience. We want to keep our team on top of all of the most cutting edge technologies and best practices in the industry. This shows a clear commitment to our team and to our clients. Last week we had 2 teammates at the Magento conference in NYC and this week we have 1 teammate at a javascript class all week in NYC and in 2 weeks we have 6 teammates going to the InternetSummit. We send our team wherever we can to help them learn the most. Many thanks!! Glad you value learning and growth too! Lauren Rivers CEO
5.0
Oct 18, 2018

Great team, beautiful space, best clients

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Rivers is one of the best boutique agencies in the area. Since Rivers doesn’t focus on a particular industry, there’s a really robust mix of projects including branding, web and app design and a lot of print work too. Clients range from national/regional chains to small local startups. The leadership at Rivers encourages employees to grow and learn and provides opportunities to develop skills, attend conferences, etc. The creative team is supportive and collaborative. It really feels like everyone is here focused on doing their best work. Rivers offices are in a beautiful (really beautiful) open space in downtown Chapel Hill that’s walkable to restaurants and shops. Parking is paid for by the agency. Employee lunches are catered on Fridays and the kitchen is constantly stocked with snacks and coffee. Benefits are on par with larger companies. Work/life balance is pretty good for an ad agency - it’s rare that people work nights or weekends - and there's a fairly low turnover rate considering how large the agency has become.

Cons

Only small growing pains. This a great place to work.

avatar
Rivers Agency Response
7y
Thank you for the terrific feedback! We work hard to ensure that all of our benefits are exceptional - - Free lunch Friday, - Top-tier health benefits, - Company paid disability and life insurance, - Free downtown parking (that's a big deal in Chapel Hill), - Amazing office space - On-site fitness center, - Outdoor patio, - Rooftop patio and lounge, - Superb PTO, - Paid classes, - Paid conferences, - Paid retirement accounts, - Flex spending accounts, - Great income and bonuses, - And, much more... WE LOVE OUR TEAM!! Sincerely, Lauren Rivers CEO
5.0
Sep 29, 2018

Quality Work and Good Compensation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

After working in a number of agencies I can say that Rivers does a great job focusing on their strengths: Hiring experts, paying them fairly, and producing high quality creative design work for clients. The agency and its work are well known and well respected in the area/industry.

Cons

There are some areas of organization and communication that could be improved between leadership and the rest of the employees, but overall I think leadership really cares about the employees and wants them to succeed and grow at the company.

avatar
Rivers Agency Response
7y
Thank you for your strong positive review and honest feedback! We value the insight of team members that have worked at other big agencies. Rivers Agency has been proudly serving our clients for over 25 years with the utmost integrity and respect for our customers and our staff. We consider ourselves collaborative partners with our clients, some of whom have been with us since our inception. And, we are deeply committed to providing an inspiring workplace in which our employees can grow and flourish. We believe in building long-lasting relationships based on mutual respect and trust. Sincerely, Lauren Rivers CEO
Viewing 4 - 6 of 26 Reviews

Glassdoor has 32 Rivers Agency reviews submitted anonymously by Rivers Agency employees. Read employee reviews and ratings on Glassdoor to decide if Rivers Agency is right for you.