Rivers Agency reviews

4.4

86% would recommend to a friend

(26 total reviews)

Lauren Rivers

88% approve of CEO

84% positive business outlook

Rivers Agency has an employee rating of 4.4 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Rivers Agency employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

26 reviews
5.0
Nov 26, 2018

Best Agency to Work For

Recommend
CEO approval
Business Outlook

Pros

I have been working for Rivers Agency for about six years now and have loved every second. A lot has changed over the years; when I first started with Rivers we had no benefits. Now, I have more amenities and benefits than I could dream of! As an employee, I get health insurance, life insurance, disability insurance, dental and vision. Parking is taken care of, there is a gym on-site and Rivers has sent me to the absolute best SEO conferences! What more could you ask for?

Cons

I honestly can't think of any. Anyone who gets the opportunity to work at Rivers Agency should be ecstatic!

5.0
Feb 6, 2019

Designer perspective

Recommend
CEO approval
Business Outlook

Pros

have been with Rivers Agency for a little over 4 years. It is fun, laid back and we get to design great stuff for big clients. As small as we are we still have a lot of cool employee involvement in every decision - Birthday Committee, Holiday Party Committee and we even voted on our retirement benefits. Our leadership put some options out for us through email and then we had a meeting and voted on what we wanted to invest in - 401(k) or Simple IRA or IRA funding. The CEO also sends out emails to all of us keeping us in the loop about pitches, positive client feedback, winning business and big meetings. She also asks our opinion abut everything, hence the committees. We also complete internal surveys for the leadership as a way to get them feedback and for them to make adjustments. Our Directors are ALWAYS looking for feedback.

Cons

Not a lot middle management. To me it’s actually a pro, but some people want to get titles. At Rivers we have designers, writers and developers. The best team in the business, by far, and I have worked at 3 other NC agencies since 2004.

1.0
Feb 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Great location in Chapel Hill/Carrboro. Lots of natural light. Good pay. One can succeed here, but see below.

Cons

Opaque and consistently confusing creative expectations. The potential of the creative team as a whole was thwarted by directive management. One coworker early in my time there described the structure as "inner circle and outer circle," which was apt, as the management team was professionally exclusive. Deeply ingrained favoritism often disregarded fresh and enticing solutions. One AD was concerningly inept with industry-standard design software and frequently requested help executing basic technical functions. Lastly, design department turnover was remarkable. Specifically non-directorial staff. With the exception of management and a couple of designers who had resigned themselves to production roles, I saw the entire art department turn over multiple times.

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Rivers Agency Response
7y
Thank you for sharing your perspective about our creative process. At Rivers Agency, we strive to provide fresh, insightful, and inventive creative to solve complex challenges. Our family of creatives collaborates through a “blank canvas” approach to provide the best (and often award-winning) results for our clients. We recognize that our creative approach in a fast-paced environment is not for everyone, but we value all of our employees and the feedback we receive. Thank you! Lauren Rivers
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Glassdoor has 32 Rivers Agency reviews submitted anonymously by Rivers Agency employees. Read employee reviews and ratings on Glassdoor to decide if Rivers Agency is right for you.