Ro reviews

3.3

50% would recommend to a friend

(179 total reviews)
avatar

Zachariah Reitano

53% approve of CEO

52% positive business outlook

Ro has an employee rating of 3.3 out of 5 stars, based on 179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ro employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

179 reviews
1.0
Aug 12, 2022

RIP Ro

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Still some wonderful people at the org

Cons

The company is a sinking ship. There is no vision, strategy, or leadership coming from the top. They let a huge chunk of talented people go and are continuing to 'let go' of dedicated passionate folks. They revoked 'transparency' as a pillar that they stand on, so that should be a clue as to where they are headed. And recently circulated talking points that are clearly scapegoating other teams for their lack of conviction Seems like they just want us to be Amazon, which in healthcare doesn't feel too great.

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Ro Response
3y
We appreciate you leaving us honest feedback. We feel very strongly about our mission to revolutionize healthcare by putting our patients at the forefront of their care. Transparency is still core to our relationship with our patients and our employees. Our recently refreshed company Principles reiterate that we will continue to “give feedback, seek feedback,” and “care more about getting it right than being right.” The People Team would love to chat with you if you’re open to discussing your feedback further. Please reach out to your People Partner or people@ro.co.
2.0
Jul 15, 2022

Dishonest Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It has the potential for interesting work

Cons

Leadership assured workers in a company-wide forum that there would be no layoffs, but one day later laid off 18% of staff without warning, effective immediately; most were given less than 60 minutes before they were ejected.

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Ro Response
3y
Thank you for taking the time to leave some feedback for us. While we’re happy to hear you see potential here at Ro, but sorry to know that there are still unresolved frustrations and concerns with the layoffs that occurred last month. We own and acknowledge that the message about layoffs shifted over the course of the last few months. Back in April, when we announced some initial changes to the business, we did say that at that time, we were not planning on layoffs – because, at that time, we were not. We thought those initial changes would be sufficient. Unfortunately, as market conditions continued to rapidly shift, we, along with many other companies, had to make tough decisions to protect the business long term. In terms of how quickly people were exited from the company, due to our obligation to protect patient healthcare information, we were unfortunately not able to give impacted Ro’ers a long transition period. We wish it were different, and we know that the vast majority of departing Ro’ers would have been nothing but professional, but this was a decision we had to make for the security of our patients. If you’d like to discuss further, please reach out to the People Team at people@ro.co - we’d love to continue the conversation and hopefully reach a place where you can feel more informed about and comfortable with how the layoffs were handled.
3.0
Jul 23, 2024

Kool-aid culture

Recommend
CEO approval
Business Outlook

Pros

Some really smart people. Had really great benefits, a nice office, and innovated fast

Cons

Lots of quick pivots to focus on the trending new healthcare fad. Business model seems unsustainable and there is a lot of internal politics and frustration. I think there is a general distrust in the leadership

Viewing 19 - 21 of 179 Reviews

Glassdoor has 205 Ro reviews submitted anonymously by Ro employees. Read employee reviews and ratings on Glassdoor to decide if Ro is right for you.