Ro reviews

3.3

50% would recommend to a friend

(179 total reviews)
avatar

Zachariah Reitano

53% approve of CEO

52% positive business outlook

Ro has an employee rating of 3.3 out of 5 stars, based on 179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ro employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

179 reviews
2.0
Jul 17, 2023

Fine Benefits, poor management

Recommend
CEO approval
Business Outlook

Pros

Ro's Benefits are pretty on par with companies of similar size in the sector. Lots of swag gets sent out too. I also do think that there is a lot of potential for the company to continue to grow.

Cons

It was always plainly clear to me that management did not have clear vision, and was not aligned with even one another. Also, immediately upon my arrival with VERY unclear expectations I was expected to hit the ground running in the first couple weeks, even as my managers shifted around multiple times. There needs to be stronger accountability for managers to have a stronger and more standardized onboarding process.

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Ro Response
2y
Hey there – thanks so much for your review. Usually our onboarding process is pretty robust and I know that most employees have a great experience onboarding. But that does not seem to have been the case for you. I’d love to understand why and dig in on what went wrong on our side. If you’re up for it, could you shoot me an email at saman@ro.co and share more of your experience? Happy to jump on a call or video chat - whatever works best for you. Thank you, Saman Co-Founder & Chief Product Officer
1.0
Apr 11, 2023

Poor Leadership, No Job Security

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They usually provide decent pay and benefits

Cons

The company will treat you well when they need you but will do a rapid 180 the moment they don't, so it's difficult to trust them -- they will lie outright. One example: Many of us were impacted by layoffs in 2022. I was lucky to find other employment fairly soon after, though I learned that wasn't true for many who were laid off. Some of these people had been "reassured" less than a day before being dismissed that Ro was financially stable and would not be laying employees off. I've seen some of Ro's replies to other negative reviews, stating that months before it happened, they denied considering layoffs because they weren't planning on any -- but that doesn't address their dishonesty in the days leading up to the change. This prevented many employees from seeking new jobs before they were dismissed. This is advantageous for Ro leadership, who didn't find themselves unexpectedly short-staffed, but it was undoubtedly worse for the employees, who, with enough warning, could have secured employment before being laid off. The severance was far from adequate for most, so the benefits might seem good up front, but they can be pulled away at a moment's notice. Many of us were informed in our dismissal meetings that the company had exciting plans going forward, but they wouldn't include us (a poor choice of words to serve someone being dismissed), and the entire staff -- including those who were let go -- were treated to an email talking about how exciting changes would be on the horizon after we were let go. Most of us had little more than a half hour before our communication with the company was shut off -- email, computers, anything that provided a connection to the teams we'd worked closely with for years. After working with a number of companies over the years, some of whom faced difficulties/layoffs as well, I can confidently say this was one of the poorest ways to handle such a transition.

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Ro Response
2y
Hey there! I genuinely appreciate your feedback and I’m sorry to hear that you felt we could have done a better job with the layoffs in summer of 2022. While the decision to do the layoffs was incredibly difficult, it was necessary for us to sustainably operate the business through what we expect to be a prolonged period of challenges for our industry. I’m glad that you landed another role soon. If you’re open to sharing more on your perspective, I’m happy to set up a call or video chat. Just shoot me an email at saman@ro.co Best, Saman Co-Founder and Chief Product Officer
2.0
Nov 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Good benefits Cool industry Company has done well

Cons

- Lots of “personalities” at the Company. - Be ready for big egos, dismissive tones, dealing with lots of posturing, politicking, and individual power plays.

Viewing 22 - 24 of 179 Reviews

Glassdoor has 205 Ro reviews submitted anonymously by Ro employees. Read employee reviews and ratings on Glassdoor to decide if Ro is right for you.