Does RoadRunner pay their employees well?

According to anonymously submitted Glassdoor reviews, RoadRunner employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at RoadRunner. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at RoadRunner?

69% of RoadRunner employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RoadRunner 3.9 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at RoadRunner?

Sales Development Representative (SDR) (37) , Account Executive (18) , Business Development Representative (BDR) (15) , BDR (14) , Sales Representative (9) , Sales (7) , Account Strategist (5) , Operations (5) , Sales Coach (5) , Sales Development Representative (5) , Business Development Representative II (4) , Software Engineer (4) , Customer Success (3) , Operations Analyst (3) , Sales Associate (3)

What are the pros of working at RoadRunner according to real employee reviews?

"Great people and work enviroment" ((in 31 reviews)); "Great benefits that cost you almost nothing!" ((in 29 reviews)); "Love how great the culture of RR is!" ((in 26 reviews)); "100% healthcare coverage, annual merit increase + bonus, great training programs and Learning/Development team, 401k, DE&I / Cultural committees that plan events, friendly coworkers, work from home" ((in 17 reviews)); "Coworkers were great" ((in 11 reviews))

What are the cons of working at RoadRunner according to real employee reviews?

"Extra requirements to earn commission and commission is minimal" ((in 13 reviews)); "Pay is low" ((in 11 reviews)); "Poor Management" ((in 11 reviews)); "Commission structure was also a joke, you'll never make any money on commission here." ((in 8 reviews)); "Upper management is clueless.Was given fake titles as I tried to keep the company culture alive with zero pay behind it." ((in 7 reviews))

What are employees saying about RoadRunner layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about RoadRunner layoffs and their outlook for job security at RoadRunner in 2026.

RoadRunner reviews

3.5

69% would recommend to a friend

(326 total reviews)

Graham Rihn

78% approve of CEO

62% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Culture & values

3.7

Career opportunities

3.5

Senior management

RoadRunner has an employee rating of 3.5 out of 5 stars, based on 326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RoadRunner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

326 reviews

5.0

May 13, 2026

Supportive team excels despite complex software challenges

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

The team and the manager are supportive. Everyone gets the job done efficiently and is willing to help others in need. I enjoy collaborating with my teammates every single day to solve challenging problems. The work is fully remote.

Cons

Not much I can think of. The software solution we are building is quite complex. It involves difficult business logic and we need to work with legacy code from time to time.

4.0

May 9, 2026

Great pay and fun team culture, but disorganized processes

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Most money I've ever made in this type of role. Manageable workload for the most part, unless you grab too many complex tickets or have things start to go sideways. Great benefits. Fun team atmosphere and culture. Have seen many people on my team get promoted into higher roles so far, so I feel like I can take my path in my own hands and push it as far as I want.

Cons

Disorganized and constantly evolving processes that live and die by "FYI's", many that you only suss out when you come across a new situation. They've tried to codify a lot of processes and have done a good job, but many are still "you need to find out in order to know". No robust task system that is oriented by roles and expectations/capabilities rather than individual's names, which is... ponderous. Need a role to do something? Go look in a directory for the person doing that at the moment (subject to change, may not be updated/old info, person could be on vacation, etc) then send it to them, rather than dropping a task in a bucket that someone assigned to that role sees. The difference sounds small but it's immense in practice. Some of the fees and charges a customer can accrue are difficult to explain because they're nakedly bill stuffing.

5.0

Mar 9, 2026

A Company That Cares

Customer strategy

Recommend

CEO approval

Business Outlook

Pros

Having been at this company for nearly 5 years I can say the company culture is fantastic and it really does feel like everyone is looking out for each other. There is plenty of room for growth here, as I've held 4 different positions since starting here. The company really does prioritize promoting from within before looking outside. Being fully remote is nice and going to the office is optional for your team or RoadRunner events (also don't have to pay for parking, which is really nice).

Cons

I'd say being work from home it's easier to get stuck in a silo, so make sure you're being diligent about keeping up with coworkers on Slack/Zoom

Viewing 4 - 6 of 326 Reviews

Jobs at RoadRunner

Sales Development Representative (CST)

Sales Development Representative (EST)

RoadRunner

RoadRunner reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Supportive team excels despite complex software challenges

Great pay and fun team culture, but disorganized processes

A Company That Cares

Jobs at RoadRunner

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