Rocket reviews

3.4

52% would recommend to a friend

(5,628 total reviews)
avatar

Varun Krishna

65% approve of CEO

48% positive business outlook

Rocket has an employee rating of 3.4 out of 5 stars, based on 5,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rocket employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Mar 12, 2022

The 1 star reviews are true

Recommend
CEO approval
Business Outlook

Pros

Decent Training and healthcare. But don't worry, you won't have time to use the healthcare...

Cons

They work you 12-14+ hours per day, 6 days a week. Notice that the managers and higher ups are always caffeinated to stay awake. Also notice that people start making friends within the office because they have no life or time outside the work place. It’s Dan Gilbert’s personal sweat shop. It blows my mind that a publically traded company can get away with this type of environment.

1.0
Sep 29, 2019

Slave Labor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They think they're doing the right thing. Opportunity to work across several companies (sort of)

Cons

Quicken Loans (Dan Gilbert) owns Detroit. I have never seen more power had by a private citizen. He literally owns cameras all over the downtown area. You literally have no rights. Any conversation you have will literally be tracked and recorded. Dan Gilbert has his own private police with Bedrock Security. It's like out of 1984 or something. Management is manipulative, erratic and plays favorites. You are expected to give your life to this company. They own you. Work life balance is quite a joke. Doing garbage quickly and being liked is rewarded over quality and innovation despite what they say. You're expected to literally adopt over 20 "isms" half of which are contradictory or you wouldn't apply in your own life. The direction is laughable. Good luck finding a senior leader with more than a bachelor's degree. Predatory lending practices to boot. All white collar work is placed into an agile framework which is like an assembly line which is only used to squeeze more work out of people and keep morale low as a consequence. Only a company like this would rename their corporate arena to Rocket Arena where the Cavaliers play. There is a team called the Rockets duh

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Rocket Response
6y
We are deeply disappointed to hear about your experience and think it would be helpful to discuss further. Please reach out to us at Lisa@quickenloans.com.
1.0
Nov 22, 2018
Recommend
CEO approval
Business Outlook

Pros

I'm still employed... so I guess that's a pro.

Cons

40% of my team has been fired this past year. I understand some were justified, but to say that this is just a coincidence is absurd! The majority of the people that have been fired have been here for anywhere between 5-15 years. Clearly upper management is firing people to cut costs and the change in the mortgage market. They claim that these firings are warranted, but that's not the case, and some of the rationale behind the firings would not have been grounds for termination last year. It's very worrisome and disheartening to see what has become of this once great company. I'm now taking medication to help deal with the day to day stress associated with being here and will hopefully find employment elsewhere soon. To anyone who's considering working here, just know that this company is continuing to go on a downward spiral. I would recommend a company that offers growth, as compensation has been on the decline here of the past few years, and that trend doesn't look like it's going to stop anytime soon.

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Rocket Response
7y
Thank you for your honesty and feedback. We deeply value our team members and think it would be better to discuss your situation further. Please reach out to us at Lisa@quickenloans.com.
Viewing 46 - 48 of 5,628 Reviews

Glassdoor has 6,520 Rocket reviews submitted anonymously by Rocket employees. Read employee reviews and ratings on Glassdoor to decide if Rocket is right for you.