Rocket reviews

3.4

53% would recommend to a friend

(5,633 total reviews)
avatar

Varun Krishna

63% approve of CEO

47% positive business outlook

Rocket has an employee rating of 3.4 out of 5 stars, based on 5,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rocket employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Nov 5, 2013
Recommend
CEO approval
Business Outlook

Pros

If you are a 22-25 yo who thinks free popcorn and free slurpees make a great dinner several nights a week, this job is for you! If work is your life, maybe this job is for you.

Cons

The recruiter told me I would need to "drink the Kool-aid" to fit into the culture. The recruiter was too young to understand the reference for that remark. A job at Quicken is a short term proposition at best. Out of a training class of 40 mortgage bankers as I was hired in, 8 made it to the 9 month mark. How do they fail? Someone else mentioned the "frog in the water" trick. Here is how it worked in my case. The first six months were fine. Then came the test to see if I would "drink the Kool aid". To them, that meant that over the next two months, the quality of the leads I was provided with was reduced to a ridiculous level (yes, they can and do measure the quality of leads coming in and assign them as management sees fit). Since ALL leads for loans are generated through this system, my lack of productivity resulted in multiple meetings with HR in which I was encouraged to work more hours, evening hours, Saturdays AND Sundays in order to "get back on track". I'm sure this trick would work with a newbie out of college who couldn't yet tell a good lead from a bad lead. But I had MUCH more experience and drew the line at the 50 hours a week I had been and was willing to give them. In short, I didn't like the lead quality or the lead manipulation, I didn't like the constant measurement of all aspect of the job: phone calls, counted, timed, measured for duration, and monitored. The pay was not very good. My last day was my best day.

2.0
Oct 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Fun lively office with lots of people (depending on your team). Good central location in downtown Detroit. Good benefits. Top end technology and innovation. Doing great things for the city of Detroit.

Cons

Culture was forced down your throat. Then wanted people to "drink the cool-aide" and they wanted "yes" people. Turnover rate is like none other I have ever seen. Wasteful spending of money on lavish events where employees get drunk. Overwork most employees. Criticisms, even in a constructive form, is frowned upon.

Viewing 5440 - 5442 of 5,633 Reviews

Glassdoor has 6,526 Rocket reviews submitted anonymously by Rocket employees. Read employee reviews and ratings on Glassdoor to decide if Rocket is right for you.