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      Rocket

      Engaged Employer

      Rocket reviews

      3.4

      52% would recommend to a friend

      (5,628 total reviews)
      avatar

      Varun Krishna

      65% approve of CEO

      48% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.4

      Compensation and benefits

      3.4

      Career opportunities

      3.0

      Senior management

      2.9

      Work/Life balance

      Rocket has an employee rating of 3.4 out of 5 stars, based on 5,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rocket employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      5.0
      Jun 20, 2011

      Everything is "Engineered to Amaze" at Quicken Loans

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I get to work with amazing, smart, talented people (leaders and team members) every day. The environment is demanding for sure, but only as a way to help me achieve my best performance. I am given the resources and projects I need to become successful. Everyone who works here leaves infinitely more marketable than when they arrived.

      Cons

      It can take some time to benefit from the compensation package (which I believe rewards longevity and loyalty). However, those who have faith are not disappointed.

      3.0
      Jun 2, 2011

      Some Good, Some Bad

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the best reason to work for Quicken Loans are the Great Perks ( Free tickets to events, Lunch Provided Often, etc.)

      Cons

      The task in Operations are very repetitive.

      2.0
      May 26, 2011

      It is what it is, a telemarketer job.

      Mortgage banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good compensation plan, Good benefits, great technology, great training program and good people for the most part. Atmosphere is fun and upbeat, but lacks professionalism at times.

      Cons

      This is a telemarketer job, nothing else. You will be expected to dial the phone for 12 hours a day w/o taking a lunch, sometimes calling the same leads 3 and 4 times a day. Anytime you ask your leader to leave early (early meaning anytime before 8 pm) you will get shot dirty looks and be asked if you are going to stay late or come in on a weekend to make up for it. You will constantly have your leaders listening in on your phone calls, usually on speaker phone where you can hear yourself in the background, and you will be constantly critiqued and yelled at for not pushing people into a loan they do not want. Constant "rah rah" meetings and chain e-mails that display the day's current production numbers and are geared toward pressuring employees to stay late to hit the outlandish sales goals every night. All in all, it is a very frustrating place to work. It can be very lucrative but you should expect to work over 60 hours a week including weekends every week.

      Viewing 5590 - 5592 of 5,628 Reviews
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      Glassdoor has 6,520 Rocket reviews submitted anonymously by Rocket employees. Read employee reviews and ratings on Glassdoor to decide if Rocket is right for you.