Rocket reviews

3.4

53% would recommend to a friend

(5,629 total reviews)
avatar

Varun Krishna

64% approve of CEO

48% positive business outlook

Rocket has an employee rating of 3.4 out of 5 stars, based on 5,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rocket employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
3.0
Jul 28, 2018

Senior Purchase Underwriter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to be great, they had a great set of core values that were followed but that has since changed

Cons

Recent changes in senior leadership have really changed things up and not in a good way

avatar
Rocket Response
7y
We are disappointed to hear that you had a bad experience. We are known for being one of the top places to work, but we completely understand that our reputation is not something we should hide behind. So, if you would like, please reach out to us at lisa@quickenloans.com, we can discuss your specific situation further.
2.0
Mar 29, 2018

Mortgage Banker

Recommend
CEO approval
Business Outlook

Pros

Great friends, extremely hard-working company, high levels of accountability at most levels of the company. I loved it here for a long time.

Cons

Pay is less than a third of what it was 3 years ago, yet hours and expectations have increased to the max I’ve ever seen. Way too few people hit goal anymore and most bankers throw a party if they hit 80% of goal. I used to be able to justify giving up nearly 100% of my personal life, because the money provided security for me and my family. If you divide the hours worked now, by the commission you make, you could do as well in 40 hours a week at a pretty entry level sales position elsewhere, and reclaim 20 hours plus, of your life/week. The pay now, as compared to expectations, is garbage. Nobody buys it anymore when a leader says, “You know we always do the right thing.” Those days seem to be gone.

avatar
Rocket Response
8y
Thank you for your candid review. We are sorry that you feel this way. We would like to discuss your experience further, please email Lisa@quickenloans.com if you would like to discuss further.
4.0
Mar 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Incredible company culture, great opportunity to make a lot of money, competitive sales environment, plenty of room for growth/ promotion, exposure to amazing leadership and overall QL is a very well-organized company.

Cons

Mortgage bankers have extremely high turnover and most people don't make it past their two year anniversary. Average 55-60 hours worked per week, a ton of lofty expectations and demands make this career overwhelming and hard to keep up with, and the work load and long hours make little time for family, hobbies, and personal life. The competitiveness of the mortgage banking regions are too intense and some leaders (not all) are too focused on just money and being ranked number 1. Weekends, late nights, holidays, etc are expected times to work, and taking time off is very tough.

Viewing 100 - 102 of 5,629 Reviews

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