Rocket reviews

3.4

53% would recommend to a friend

(1,761 total reviews)
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Varun Krishna

63% approve of CEO

47% positive business outlook

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2K reviews

Reviews about "Compensation"

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2.0
Apr 1, 2026

Honest reality

Recommend
CEO approval
Business Outlook

Pros

Training was phenomenal, when they had the full training experience not the slimmed down rocket university they have now. Ive met some of the nicest people ever at rocket. Holding on to those still there… the office is nice. The fun events have dwindled but its a relief from generic boring office culture. I feel that former rocket u trainers were more fit for being a director

Cons

So heres the deal, its sales. But the culture immensely changed when they finalized going public and merging with mr cooper. Pay went DOWN again while quotas go up. They say the leads are great, they are simply not unless you’re in the top 10% of bankers in the company. So many people hate the job now, even those top bankers. The SVP tried to crowd control by making a post saying things are great. They’re not, people are leaving left and right. The directors and managers (no leaders here) will literally run sales tactics on their employees. Work every weekend , have no life. Want to go home after already working 10 hours?… guess what, the SVP said you are illegally held another 2 hours until you hit a daily performance goal. To top it off, they are making us sell everything even the dumbest of loans. This is super unethical. Then the blame is on the baker when the sale that should have never happened falls through. This is no exaggeration, its very real here what im saying. Im compiling from a large number of bankers lives here. It was a beautiful place a time ago, not now.

3.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales culture and training. Was much better in the early to mid 2010's and fell off quite a bit after the company went public. Still very strong sales training and builds excellent sales muscle/habits. Brand familiarity in the marketplace is a huge plus over competing lenders. Relatively receptevive to employee feedback and willing to implement employee suggested changes. Above average benefits pacakge Corporate guideposts (aka ISMs) are very good business rules to live by, generally speaking.

Cons

You are not paid overtime. You are expected to work well over 40 hours per week, but you are not paid 1.5x for overtime, you are paid 0.5x. They justify this due to it being a highly commission based role. If bankers made consistent commission this would make sense. See below. Ever-changing goalposts for compensation. Very difficult to plan/budget your life around wildy shifting goals that move at random times. The business is structured so that the majority of bankers are in a constant cycle of mountains/valleys when it comes to their paychecks from month to month to month. Very much a strong sense of "your job is your life". Lack of flexibility and autonomy. Nearly impossible to have a family life, personal life, or any hobbies. They do not compensate bankers for cell phone or internet even though bankers are directed to constantly use their personal cell phone for business and use their internet at home. Either give me a seperate work phone or pay my bill like every other respectable sales organization in the known universe. Heavy heavy pressure to work long hours including many weekend hours both Saturdays and Sundays. Lots of guilt-tripping and emotional abuse in regard to wanting to have a personal life including but no limited to hobbies and/or family. Very hesitant to allow mortgage bankers to transfer to other areas of the company. Want to keep bankers in banking at all costs. Subpar tech stack. Clinging to out-dated legacy systems and when using newer systems, only using home-grown systems that are glitchy and cumbersome. You will always be the highest priced loan when a client does even a minimal amount of due-diligence shopping. Severe push-back from management when a discount is needed even though EVERYONE ON THE PLANET knows Rocket is the most expensive lender on the market.

4.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent, top-tier benefits packages. Fun place to work - always running promotions with the ability to win prizes and cash based on performance. Offer hourly pay. Technology is extremely easy to use and makes the job so much easier.

Cons

Culture has shifted since recent acquisitions, felt much more corporate by the time I left. Very low pay per loan. Difficult to have good work-life balance - you'll feel pressured to work outside of your schedule.

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