Rocket reviews

3.4

53% would recommend to a friend

(5,631 total reviews)
avatar

Varun Krishna

64% approve of CEO

48% positive business outlook

Rocket has an employee rating of 3.4 out of 5 stars, based on 5,631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rocket employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
3.0
May 23, 2018

First 2.5 years were awesome, Last 6 months were a nightmare.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of opportunities to move around. For the most part co-workers are great to work with. You can have a voice to get things changed.

Cons

I was at the company for 3 years. In my first 2.5 years, it was the best company to work for and I wanted to stay there until retirement. I was able to work on a lot of projects, my work was helping people get better at their jobs, leaders respected my work, and I was paid well. After 2.5 years, I ended up with a new leader and everything became a nightmare. My position was being eliminated, so I had to find another position. Apparently, not wanting to take a position that entails a 40% paycut and not in line with your career interests is offensive to this leader. This leader made sure that I couldn't get any position that I was qualified for by bad mouthing me to other leaders. I had never had any performance issues and got along well with everyone, yet with this new leader, I was all of a sudden considered a bad team member and not qualified for positions that I had the experience for. I was treated like garbage and consistently had work taken away from me. It the most demoralizing and humilating experience of my career. Unfortunately, when I approached HR to try to resolve this, it was basically my leader's word vs mine and nothing changed. Eventually, I just gave up on trying to transfer because as long as my leader was going to bad mouth me, finding a new position in the company was a fruitless endeavor, so I ended up leaving the company. This was truly a case of "people don't leave because of the company, they leave because of bad bosses."

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Rocket Response
8y
Thank you for taking the time to write this review and we appreciate your honest feedback. We would like to discuss your personal experience. Please reach out to us at Lisa@quickenloans.com.
1.0
Apr 4, 2018
Recommend
CEO approval
Business Outlook

Pros

So great I felt like I was part of a cult. I loved Quicken with all my heart.

Cons

They will fire you for literally no reason and mock you for crying about it.

avatar
Rocket Response
8y
Thank you for your candid review. We would like to hear more about your personal experience. If you would like to discuss further, please email Lisa@quickenloans.com
2.0
Oct 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Good open work environment, downtown Detroit is nice even though the drive can be terrible. Hours in IT are standard, place is casual enough. They have an intern program and hire quite a few even without formal education which is a good way to get your foot in the door at a "professional" company.

Cons

Management plays favorites, promoting those they like and punishing or firing the ones they don't, even if job performance or mistakes is the same between two people. Commuting downtown can be horrible. They have mandatory fun times, including useless quarterly meetings that nobody wants to go to where they talk about how great they are for an hour or two then give you a few beers to reinforce how great they are. Very cult like upper management. The ones who drink the kool aid or at least pretend too are typically the ones who get promoted, vs. performance based. Very noisy and distracting environment. Anyone who disagrees with one of their "values" is dismissed as "they just don't get it". Advice: if you have experience in banking or IT, avoid at all costs. If you are trying to get into the industry, either apply for an internship or a job, work hard for a year or two and get experience on your resume, then get out. For banking, they will hire anyone who has a pulse, pay to get you licensed, train you on sales (very pushy process there that doesn't translate to many other places) and work you really hard. Spend a year or so there, then start looking at other banks and mortgage companies where you can make the same or more and work 40 hours a week. For IT, apply for an internship and work hard to get hired if you have no experience. If you have experience or education, apply for a job. Get hired, knowing that they hire recent graduates (and interns-to-full time) into salary jobs at a serious pay deficit from market value. Get a year or two of experience and knowledge, then go to another IT place for a 20-40% increase in pay, doing your glassdoor salary research before sending out applications.

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