Rocket reviews

3.4

53% would recommend to a friend

(5,632 total reviews)
avatar

Varun Krishna

64% approve of CEO

48% positive business outlook

Rocket has an employee rating of 3.4 out of 5 stars, based on 5,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rocket employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
1.0
May 24, 2022

Terrible

Recommend
CEO approval
Business Outlook

Pros

Coworkers were excellent. Training was great.

Cons

Where to begin. First, I ignored reviews here. Don't do that. I worked 70+ hours, they are not transparent about pay and to this day I'm confused by the pay. No work life balance. After training, you do cold calling until you "graduate" to the banking floor. There is no time frame for this part. The base salary is terrible and they do your commission off tears, so if you don't hit goal you make less than 100 dollars per loan written. It's possible to make great income, but you have to be willing to work long days and weekend days even when you aren't on your mandated weekend. The culture is toxic, they use a lot of "fun" office things to make you believe it's a great place to spend all your time and not see your family. The management is optimistically dismissive. They don't care, but will smile while they tell you they don't care. I was pushed to write loans that were not ethical when the market flipped. Overall, since going public specifically, this is not a company worth working for.

2.0
Apr 22, 2022

Goods Not As Advertised

Recommend
CEO approval
Business Outlook

Pros

Was hired during the pandemic and was assured by all recruiters and TLs that we wouldn't be going into the office for more than a day per week after the pandemic. This offered an amazing work/life balance. Onboarding was smooth and easy.

Cons

Likely going back into the office full time for literally no reason other than to put butts in seats. Pay is atrocious. We were told by the VP of compensation that, "...we don't pay the highest because then we'd be overpaying..." while in the same sentence telling us that we were the best group at what we do. So we're the best, but we're not going to pay you. Weird flex, but ok... Senior leadership is woefully out of touch or it's aloofness by design and they're too afraid to share the real reasons of their decisions for fear of losing TMs at an accelerated pace. They ask for feedback but ignore it and make their own decisions likely based on ego and short-sightedness. As an example, literally no one is asking for or recommending hybrid training other than you, KimArie. Senior leadership routinely circumvents the ISMs they tell us to live by.

4.0
Apr 20, 2022

Shouldn’t have gone public

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture was great for a long time, good perks, fun atmosphere and good people

Cons

Lots of things done for show since going public that take away from doing your actual job. Long unnecessary hours Meetings that could be emails for people who just want to talk Commission pay outs were good for the amount of work you do but since going public that has been cut back or taken back for reasons outside of your control to try and scale back pay

Viewing 211 - 213 of 5,632 Reviews

Glassdoor has 6,525 Rocket reviews submitted anonymously by Rocket employees. Read employee reviews and ratings on Glassdoor to decide if Rocket is right for you.